New Era Roofing, LLC in Sacramento, California 95828

New Era Roofing, LLC

7346 Alden Way, Sacramento, CA 95828

4.6 (26 reviews)

Overview:
New Era Roofing, LLC is a roofing contractor based in Sacramento, CA, offering quality roofing services and solutions to residential customers. The company is known for its dedicated team and exceptional customer service.

Services Provided:
– Roof installation
– Reroofing
– Dry rot repair
– Gutter installation
– Roof inspections

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (916) 402-2504
Website: https://neweraroofingllc.net/

Customer Reviews and Sentiment:
New Era Roofing, LLC has received mostly positive feedback across various platforms:

Google Reviews: 4.6 stars based on 26 reviews.

Positive sentiments highlight the company’s professionalism, quality of work, and excellent customer service. Customers appreciate the responsiveness and detailed communication throughout their projects.

Examples of positive reviews include:
“Those guys are the best roofers in the area of Sacramento… I really recommend his company” – Saul Yanez
“Job finished and bid exactly as planned… I can’t say enough about the excellence in customer service on all levels.” – Michelle Alvarez

However, there is a notable negative review:
“Ray only cares about taking your money… Very poor quality. Avoid this company.” – Steve Daman

Review Summary:
Positive Sentiments: Professionalism, high-quality work, strong communication, excellent customer service, and reliable service.
Negative Sentiments: At least one review cited poor quality and concerns regarding customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 26 reviews, displaying high levels of customer satisfaction with some mixed feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). Despite positive reviews, the unresolved complaint mentioned affects overall perception.
Total Lead Smart Rating: 7.0

Conclusion:
New Era Roofing, LLC is a solid choice for roofing services in Sacramento, CA, recognized for their professional approach and quality workmanship. However, potential customers should be cautious of mixed reviews and one notable complaint regarding service quality before making a decision.

Member Since August 2024

Listing Id 513505

Contact Info

7346 Alden Way, Sacramento, CA 95828
(916) 402-2504
Lead Smart Rating :
7.0/10.0

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Listing location

7346 Alden Way, Sacramento, CA 95828

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Reviews

saul yanez

a month ago

Those guys are the best roofers in the area of Sacramento Rey the owner is the best guy he understands my budget and he knows what I need and he knows how much work the property needs I’m really recommend his company

Blake Boudier

3 months ago

Best roofer in town

Steve Daman

9 months ago

Ray only cares about taking your money. Uses cheap labor to do your job and only appears to receive the check. Very poor quality. Avoid this company..

Michelle Alvarez

10 months ago

Rey of New Era was excellent to work with. Job finished and bid exactly as planned. The crew was meticulous, attentive to detail and helpful. I am very happy with my new roof and I can’t say enough about the excellence in customer service on all levels. This is a keeper referral for friends and family . I will call if I ever need another roof. Thank you NewEra! Michelle Alvarez SCUSD teacher

Nancy Senatharang

a year ago

We recently worked with New Era for reroofing work and had a positive experience with Rey and his team. Rey was in communication with me whenever I had any questions. They were incredibly responsive to my roof concerns. From start to finish, we felt that they listened and understood us throughout the whole journey. Thank you to New Era for making our home more comfortable again. We will absolutely use New Era again for another upcoming project in the near future.

Salvador Mancera

a year ago

New Era Roofing is very reliable, professional do good quality work. They installed our gutters and they look great. We highly recommend using New Era Roofing.

Kari Rezac

a year ago

I had a new roof installed to replace one on a worn down, neglected house I recently bought. Phase 1 was redoing the roof, and I can honestly say I’d hire New Era roofing over and over again. Because the house was so neglected, the roof needed a lot of dry rot repair and new gutters in addition to a new roof. Rey Lopez and his crew were professional, quick, easy to work with, great communicators, and fairly priced! You can tell they take pride in their work. We love the way the reshawn shake roof turned out and how the seamless gutters look. Simply, I honestly have nothing bad to say. You won’t be disappointed if you choose New Era Roofing for your next roofing project.

M Rogers

a year ago

From start to finish, communication was good, crew was quick and thorough. Neighbor couldn’t believe they were done so quickly – young knees! Would recommend New Era Roofing if you need an inspection or a new 50-year roof. Everyone was courteous and they cleaned up after working each day. Thank you.

vinas garcia

a year ago

This is a great company to go through if needing your roof done. Honest and professional business. Thank you for a great job!

Deb Heymann

a year ago

New Era Roofing came to my rescue when the storm wreaked havoc. They arrived promptly, did a great job and cleaned up thoroughly when done. I will use them again and highly recommend this family owned local business