Superior Roofing Solutions

Overview:
Superior Roofing Solutions is a roofing contractor based in Novato, California. The company is known for providing roofing services, including roof replacements and installations.

Services Provided:
– Roof replacement
– Roof installations
– Attic fans
– Gutter installations
– Customer consultation

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (415) 491-1144
Website: http://www.roofingmarin.com/

Customer Reviews and Sentiment:
Superior Roofing Solutions has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 9 reviews.

Positive feedback highlights the company’s responsiveness, pricing, and overall quality of work. Customers appreciated the knowledge and professionalism of the staff, specifically mentioning thorough communication throughout the roofing process.

Examples of positive reviews include:
“Superior Roofing has replaced the roof on two of our houses, and did an excellent, fairly priced job…” – Marisa HokeFazi
“Great roofing contractor! So knowledgeable about the industry, heads and shoulders above several of the companies I talked to.” – Gary Belford

However, some customers expressed dissatisfaction, citing rudeness from the staff and noise disturbances during work.

Negative sentiments include:
“They were rude and hung up on me after not showing up or calling.” – Johnathan Human
“I don’t know how well they’re work is because I’m not a roofer but while they were working they were the noisiest roofers ever.” – Toska McQueen

Review Summary:
Positive Sentiments: Responsive service, fair pricing, knowledgeable staff, efficient work, thorough communication, and good clean-up after jobs.
Negative Sentiments: Rude behavior from staff, complaints about noise during work, and issues with communication.

Additional Ratings:
BirdEye: 3.7 stars based on 9 reviews, reflecting a trend of mixed feedback.
Total Lead Smart Rating: 5.5/10. This rating is based on the overall customer satisfaction, quality of services, and the number of mixed reviews.

Conclusion:
Superior Roofing Solutions presents a viable option for roofing services in Novato, CA, with many customers praising the quality of work and responsiveness. However, potential clients should consider the mixed reviews regarding customer service and communication before proceeding.