Roof Doctors Sacramento County in Fair Oaks, California 95628

Roof Doctors Sacramento County

8430 Madison Ave, Fair Oaks, CA 95628

4.6 (433 reviews)

Overview:
Roof Doctors Sacramento County is a roofing contractor located in Fair Oaks, CA. The company offers a range of roofing services, including inspections and repairs, aiming to provide quality solutions for residential roofing needs.

Services Provided:
Roof inspections, roofing repairs, thorough assessments, leak diagnosis, professional service.

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (916) 721-6130
Website: https://theroofdoctors.net/roof-repairs-sacramento-county/

Customer Reviews and Sentiment:
Roof Doctors Sacramento County has a rating of 4.6 stars based on 433 reviews on Google.

Positive feedback highlights the company’s thorough inspections, professionalism, and timely service. Customers have expressed satisfaction with the quality of repairs and the promptness of the team.

Examples of positive reviews include:
“Absolutely satisfied with Bill’s thorough review of our roof and diagnosis of the issue causing the leak.” – Robert Colvin
“The guys from Roof Doctors were professional, quick, and reasonably priced.” – LeeAnn Cha
“Everything was great.” – Dan & Shelli

However, there are significant complaints regarding poor communication and high costs. One dissatisfied customer reported severe issues with a roof installation and stated that it took legal involvement to resolve the problems.

An example of a negative review includes:
“This is hands down one of the worst companies I’ve ever had to deal with.” – Aaron Matthews

Review Summary:
Positive Sentiments: High professionalism, timely service, thorough inspections, quality repairs.
Negative Sentiments: Poor communication, high costs, unresolved issues leading to legal action.

Additional Ratings:
BirdEye: 4.6 stars based on 433 reviews.
Better Business Bureau (BBB): Not rated. There have been multiple complaints, including one concerning unresolved service issues.

Total Lead Smart Rating: 7.5

Conclusion:
Roof Doctors Sacramento County has shown a commitment to quality roofing services, reflected in numerous positive customer experiences, particularly in inspections and repairs. However, potential clients should be cautious due to some serious complaints regarding communication and customer service that may affect overall satisfaction.

Member Since August 2024

Listing Id 480299

Contact Info

8430 Madison Ave, Fair Oaks, CA 95628
(916) 721-6130
Lead Smart Rating :
7.5/10.0

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8430 Madison Ave, Fair Oaks, CA 95628

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Reviews

Edward T. Lewis

2 days ago

Thanks for the roofing inspection!

Dan & Shelli

a week ago

Everything was great.

robert colvin

2 weeks ago

Absolutely satisfied with Bill’s thorough review of our roof and diagnosis of the issue causing the leak in our dining room. Thank you Bill!!!

Mary Reyes

3 weeks ago

Thank you for your services they were excellent thank you.

Joe Villapiano

3 weeks ago

Very thorough inspection, on time, diligent workers. Highly recommend.

Tyree Hanson

a month ago

The Best company

Elizabeth King-Rouse

a month ago

We were very satisfied with the professional service the repairman provided today.

aaron matthews

a month ago

This is hands down one of the worst companies I’ve ever had to deal with. I was charged $27,000 for an 800 square foot roof. Yes you read that correctly. Recipts can be added as proof. The first roof that was placed on was horrible in every way. It immediately began pouring water into the house both in the bathroom and kitchen. It turns out roof doctors only hires contractors. The previous roof drained properly until roof doctors. The entire top of my house held and maintained water and began ruining the property. It took a LAWYER before they would even agree to replace the first roof they put on. It took over 50 plus emails. Roof doctors never once called me. They will not answer any specific emails so they can attemp plausible deniability. Over time I’ll release every email with the CEO Craig Young and Lisa. They attempted not to fix the issue until my lawyer emailed them on a breach of contract. I have had to continue to pay out of pocket to get things done correctly because roof doctors will not pay the contractors for all the materials. (For instance look at the photo of the facial board below. This was installed by roof doctors and was cracked and broken within 3 months. They refused to replace this. The contractors said the CEO was aware of the problem and many emails were sent only to be fully ignored. I had to pay out of pocket to have it done right) As you can see from the photos no grading was done. They refused to put any covers over my drains after removing the ones that were there. They were warned that this would cause immediate clogs but they ignored those emails (all will to be uploaded) until my entire drainage system clogged even with maintenance. Ill uploas emails from the CEO where they admit they subcontract our their jobs. Be warned that this company will attempt to rip you off, will attempt to minimize any contact with you. You will need a lawyer to get any traction. My roof was installed last year before October and it took 50+ emails and 6+ months before any realistic action other than patching. I highly advice going directly to the contractors that roof doctors use. You will save yourself a lot of money and a lot of hassle. I’ll continue to upload photos of the roof they tried to sell me for $27,000.

LeeAnn Cha

a month ago

The guys from Roof Doctors were professional, quick, and reasonably priced. Thank you!

Tony Costa

a month ago

They were here in the morning and finished in about an hour. Everything was done as requested.