Southwest Roofing in Coachella, California 92236

Southwest Roofing

Rancho Las Flores, 84421 Avenida Florabunda, Coachella, CA 92236

3 (4 reviews)

Overview:
Southwest Roofing is a roofing contractor located in Coachella, California. The company provides roofing services but has encountered criticism regarding its reliability and customer service.

Services Provided:
Roof inspections, roofing estimates, roof repairs.

Hours of Operation:
Monday to Friday 9 AM – 5 PM

Contact Information:
Phone: (760) 398-6763

Customer Reviews and Sentiment:
Southwest Roofing has received mixed reviews across different platforms:

Google Reviews: 3.0 stars based on 4 reviews.

Negative feedback highlights significant concerns regarding the company’s reliability, professionalism, and communication. Customers have experienced multiple instances of missed appointments and lack of follow-up.

Examples of negative reviews include:
“I’ll called Southwest roofing and they promised they were going to come out… very unprofessional of them not to call.” – Todd Berney-Ficklin
“NEVER showed or called… totally not dependable!” – Jerry Allen

Review Summary:
Positive Sentiments: Minimal; not effectively reflected in reviews.
Negative Sentiments: Reliability issues, failure to show up for appointments, poor communication, unprofessionalism.

Additional Ratings:
BirdEye: NA
Better Business Bureau (BBB): NA
Total Lead Smart Rating: 2.3

Conclusion:
Southwest Roofing appears to struggle with reliability and customer service in Coachella, CA. Potential customers should be cautious and consider the prevalent negative sentiments in reviews before engaging the company’s services.

Member Since August 2024

Listing Id 473253

Contact Info

Rancho Las Flores, 84421 Avenida Florabunda, Coachella, CA 92236
(760) 398-6763
Lead Smart Rating :
2.3/10.0

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Listing location

Rancho Las Flores, 84421 Avenida Florabunda, Coachella, CA 92236

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Reviews

Todd Berney-Ficklin

3 years ago

I’ll called Southwest roofing and they promised they were going to come out on Thursday at 11:30 AM and then I called them that day and they said they can make it in The afternoon between 2 PM and 3 PM and then it was pushing 4 PM I called them twice during the hour of from 3 PM to 4 PM no answer I finally left a message saying you know if they don’t want to come out to a Palm Springs to give me an estimate they don’t want the job badly enough and it was very unprofessional of them not to call they should’ve called me said they didn’t want to job so I could’ve moved on from there so I did not use them I don’t recommend anyone using them.

Jerry Allen

4 years ago

The owner was brought to my home by a contractor I was working with to have some work done at my home including roof work. The owner of Southwest inspected to work to be done and quoted the job and I agreed and he stated that he would do the work the next week. NEVER showed or Called. The next week my contractor explained that something had come up with SW but they would come on Monday. NEVER showed or called. Same thing for Thur! Finally, week three SW would be at my house Monday morning at 7, NEVER showed or called. Rescheduled for Thur, he did show to remeasure and would schedule Fri 7am to do the work, NEVER showed or called. I cannot attest to his work and will never know, done with Southwest Roofing – in my book totally not dependable!