Cowan Roofing Inc. in American Canyon, California 94503

Cowan Roofing Inc.

101 W American Canyon Rd, American Canyon, CA 94503

4.2 (5 reviews)

Overview:
Cowan Roofing Inc. is a roofing contractor located in American Canyon, California. The company specializes in various roofing services including installation and repair, and is known for its professional approach and quality workmanship.

Services Provided:
– Roof installation
– Roof repair
– Roofing consultations
– Building code compliance
– Prompt service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (707) 333-4660
Website: https://www.cowanroofinginc.com/

Customer Reviews and Sentiment:
Cowan Roofing Inc. has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the company’s quick response, quality workmanship, professionalism, and thorough communication throughout the process.

Examples of positive reviews include:
“Great, quality work in a timely manor, the foreman on the job does an amazing job.” – Bryan Howze
“Jim’s promptness and professionalism stood out… my roof looks great and I know it’s built to last.” – Steve Dubin

However, there is a significant complaint regarding an incomplete job and poor follow-up on repairs, which led to customer dissatisfaction.

Negative feedback mentions:
“Promised to come back to fix it… well over a month and a half later, they have not come back.” – Alfred Lee

Review Summary:
Positive Sentiments: High-quality work, professional behavior, good communication, and timely service.
Negative Sentiments: Incomplete work, issues with follow-up, and unfulfilled promises.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 6.5/10

Conclusion:
Cowan Roofing Inc. provides quality roofing services in American Canyon, showcasing professionalism and high workmanship standards. However, potential customers should be cautious due to the unresolved complaint about incomplete work and communication issues highlighted in some reviews.

Member Since August 2024

Listing Id 462367

Contact Info

101 W American Canyon Rd, American Canyon, CA 94503
(707) 333-4660
Lead Smart Rating :
6.5/10.0

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Listing location

101 W American Canyon Rd, American Canyon, CA 94503

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Reviews

Bryan Howze

3 months ago

Great, quality work in a timely manor, the foreman on the job does an amazing job

Diss0ne

4 months ago

Did a great job for me. They were not only quick to respond but also made sure everything was clear to me throughout the process. The roof repair went smoothly, and the quality of work is visible. Big thanks to the team for being so professional.

Steve Dubin

4 months ago

I recently had the pleasure of working with Cowan Roofing, and I’m very happy with the results. Jim, the owner, brings an impressive depth of knowledge to his projects. His understanding of roofing assemblies, materials, and building codes are bar none. What really stood out to me was Jim’s promptness and professionalism. From the original quote/ bid meeting to the last day on site, he was always on time and communicative. He took the time to explain every step, making sure I felt confident in the decisions being made. Thank you, Jim- and the team at Cowan Roofing- my roof looks great and I know it’s built to last. I highly recommend Cowan Roofing to anyone in need of roofing services in and around Napa County.

Alfred Lee

2 years ago

Everything was going great until it wasn’t. Came and started the job as promised. Paid half of the agreed upon amount when they were about half way done. Paid the other half as they were finishing up. Unfortunately for me, they made a downspout that did not fit and promised to come back to fix it. At the time of review, well over a month and a half later, they have not come back. A lot of back and forth via texts and promises to come back and fix it but no show each and every time. James is now telling me that this job and the responsibility of completing it is not his and that this was a side job that belonged to his employee and he was simply helping. The issues I have is that this information was news to me and was brought to my attention in our last text exchange. Did not come up when I paid him directly. Twice. Concern now is that the incomplete gutter system will still allow water into my crawlspace and potentially compromise my footings/foundation.