Regal Construction

Genna Neely

a month ago

I wanted to take the time out to speak on the spectacular service of Dane Ferguson and Regal Construction. February of 2023 my husband and I had our roof replaced due to water damage. During the time of filing our claim with the homeowner’s insurance we were informed that our current carrier would no longer be serving Arkansas customers(Farmers Union) and we were forced to find a new carrier. We established new homeowners’ insurance(Allstate) March 2023 and an adjuster came out to inspect our home. To our surprise the new carrier indicated that the current shingles (just at a year old) were curling and by their assessment the roof looked to be at least 10 years old. The new carrier advised that they would be dropping us and new coverage would need to be established. We reached out to the original contractor(SKY BLUE ROOFING) who initially came out and looked at the roof and agreed with the insurance carrier, but shortly after, the contractor advised that our warranty was only covered for labor for the 1st year of installation of the roof and that we would have to go through the manufacture to get the roof replaced. My husband and I called numerous insurance companies to explain our predicament, and everyone indicated that due to the situation we were a liability to any insurance carrier until the roof was replaced. 2 months after losing homeowner coverage and going back and forth with the original contractor(SKY BLUE ROOFING) and the shingle manufacturer(CERTAINTEED) of the shingles we were referred to a private insurance company (Frazier Insurance) who were willing to listen to our dilemma and reached out to Dane Ferguson to take a look at our roof. The same evening that he was contacted, Dane came right over and looked at our roof. We conversed about the previous contractor, and he gave us vital information that unfortunately the original contractor(SKY BLUE ROOFING) had a less than favorable reputation and some unethical business practices. He took pictures of the roof, asked of the name of the previous rep with the original contractor that assisted us and started making calls the very next day to assist us with getting a claim filed. The entire step of the way Dane would reach out either via call or text to let us know where we were in the claim process and walk us through how he would be able to assist us with getting out roof done as soon as possible. Within about 2 weeks’ time we received an offer for our claim with the manufacturer and sent it to Dane to review. He not only gave his professional opinion on the offer but also offered a better shingle that would be only about a $300 difference out of pocket than our offer. Once we received the check and voucher for the shingles Dane got the shingles ordered and ready to replace within under a week! He was even able to get the difference of the upgraded shingles to be waived! Once his Team got to work on the roof, they determined that the old felt before the roof was replaced had not been replaced by the original contractor and advised that his guys would get it replaced for us. Not only did it take his Team a little under 5 hours to replace our roof we were pleasantly surprised that they had also waived the additional cost to replace the old felt. We cannot begin to tell you how grateful we are to Frazier insurance(Toni) for referring us to Dane Ferguson, for the time and effort he took to assist us. From the moment he came to the house he felt like an old friend just wanting to help another friend. Dane’s dedication to exceptional; customer service, honesty and care for his customer’s best interests is truly top tier and beyond our expectations. In a world where integrity is in question Dane helped to restore our faith that there are still good people in this world who want to do the right thing the first time. Dane Ferguson is a dependable and reliable. He did EVERYTHING he said he would do. Words truly can’t express how thankful and appreciative of this man. I would highly recommend Dane and Regal Construction. They were phenomenal.

Brad Smith

2 months ago

As an insurance agent, I have to have trusted contractors to refer my clients to. Dane Ferguson is my go to for all my clients’ roofing needs. He has worked with several who all give him excellent reviews. He is trustworthy and very knowledgeable in the industry. Recommend him 100%.

Jerry Stone

3 months ago

They are professional and very informative. They work with you and Job that they did for me is excellent. They will be doing more work for me In the future. I worked with Dane and he is very professional.

John Tolleson

4 months ago

Great people to work with that do outstanding work!

Chase Petersen

5 months ago

Regal roofing did a fantastic job with our roof after getting hail damage. We had some water damage and needed our roof repair quickly to prevent further damage to our house! My wife and I had the please to work with Jeremy Appling. They were able to work with us and our insurance company throughout the whole process. Regal roofing and Jeremy made the whole process very easy for us and stress free. Additionally Jeremy was always very easy to get ahold of and got us schedule quickly. His team of roofers were very professional and I also was very impressed that they picked up all the debris in our yard! We have three dogs and I was worried about them getting hurt by the nails in yard but shortly after finishing they throughly cleaned up everything including a few passes of the yard with a giant magnet! Would give 10 stars if possible. Thank you guys very much! I will definitely keep you in mind for our future construction needs!

kirstan

5 months ago

Shoutout to Jeremy Appling for being super helpful managing our projects! We had to have our roof redone after the storms in the spring. I was shocked that they were able to get it done in one day! The roofers were very friendly with our puppies and did a great job overall. Also it was like they were never there they cleaned up so well. I hardly noticed they were here all the roofing was done while I was at work. Would recommend! I know will be using this company for any future construction needs.

Dj Motley

6 months ago

As a State Farm agent I love working with Dane on customers home claims. He always treats everyone fairly and is honest on his damage reports. He really does try to do anything and everything he can for my customers!

David Roth

8 months ago

We recently had a new roof +repairs to soffit ,new gutters due to storm damage from the June 25th winds that came through here.Jeremy Appling was the Project Manager for the job and we were very satisfied with work he and his crew did for us.Jeremy kept in contact through the process and the crew did a great job installing the roof and especially the clean up.Everyone was very professional .Would recommend this company .

Donnie Garrison

9 months ago

Big job? Small job? Job that you think can be done? Call the folks at Regal. We had tornado damage to our home on March 31. It took us a while to find a contractor we wanted to remodel our home. We were proud of our home prior to tornado. Wanted it similar when it was finished. But Regal made it even better. From our deck, roof, attic, sheet rock and windows, they improved on what we had. Very low pressure folks and always communicating with the homeowner. My wife and I have sung their praises to everyone we encounter. Professionalism ⭐️⭐️⭐️⭐️⭐️ Speed ⭐️⭐️⭐️⭐️⭐️ Materials ⭐️⭐️⭐️⭐️⭐️ Communication ⭐️⭐️⭐️⭐️⭐️ Price ⭐️⭐️⭐️⭐️⭐️

Robert Mosley

9 months ago

Seemingly nice people. Got an estimate and order to get the job done. We’ll see how it turns out in the end. Don’t see it being a bad experience at all.