Vision Exteriors

Seventh Raven

a month ago

Vision Exteriors was contracted to do some vinyl siding and install new gutters with leaf guard. During and after each job I noticed issues. When attempting to work out how to get things corrected the service, communication, and quality from the owner and teams were both very poor. 1. Siding team was supposed to cut wet wood damage out from dormers and replace with plywood as specified in the contract before installing siding and they were caught trying to just cover everything up. We made them leave to get plywood to do it right. 2. Siding team did not seal the windows with caulk leaving the gap for rain to flow behind the siding from the window weep holes and general rain fall. I had to do this step myself after weeks of waiting on the team to proper ladders so my shingles would not get broken. Gutter work and leaf guard work was a nightmare. 1. Gutter corners leaked all around the house and the down spouts from the higher-level gutters to lower were not installed. This took weeks before the came back and fixed those issues. 2. Next rainfall I noticed water getting behind the gutters on the facia board. Again, weeks waiting before the team arrived to fix this and there was no notice when the team arrived which caused me to miss a class I pay to attend. When I mentioned this, I was unapologetically told that everyone is busy. There was no apology from the team or the business owner about not responding and just showing up weeks later. 3. These corrections were not done right from the second trip as water continued getting behind the gutters and I learned the leaf guard was not installed properly up front nor corrected properly on the return trip. They were pushing up the shingles and causing water to flow backwards under the shingles. At this point I decided that if you need something done right, you have to do it yourself so I tried to have the owner come out and show him some of what I had found at this time and requested a refund of some money to cover cost to get things corrected properly since I can’t rely on poor communication and below quality repair jobs continuing. That request was not met fairly nor did the outcome leave me feeling comfortable with my decision to use Vision Exteriors. I’ve worked too hard repairing the facia board that was damaged from previous owner negligence and I just want things done correctly on my house. 1. I have had inspection work done and also learned they incorrectly told us to remove old drip edge because they didn’t want to take the time to work with it so now the house does not have drip edge installed, which is construction code in many states now. 2. They found the gutter team caused a very large break in my shingles and never advised anyone of the corner break. 3. They missed installing one of the gutter brackets and left it in the gutter. 4. They found spots where the team had drilled in screws then decided to place a mount in a different spot but did not seal the holes allowing water intrusion. 5. It was also found that during the leaf guard installation in some areas they crammed it up under the shingles pushing and damaging the roof sheathing/shingle underlayment. It seems I’m better off spending my weekends doing the work myself then paying a company to come out. If you’re looking for gutter work or siding, you may call someone else unless you want to chance problems being covered up or jobs not being done right without inspection and not fixed correctly after. I cannot recommend Vision Exteriors for any home job nor repair work as I don’t feel the outcome can be trusted without professional inspection following the work.

Ashley Dickerson

5 months ago

These guys were painless to work with. Within 24 hours start to finish my roof was complete and they had my property back to normal. I only found 1 nail after completion. They handled everything with my insurance company, helped me with picking out new shingles, because they have so many options, and consistently asked me while they were working if everything looked ok. I highly recommend Josh and Vision Exteriors to everyone. I will be using them in the future for new projects.

Cecilia Williams

6 months ago

I can’t say enough good things for this company and team. They went the extra mile on my roof, replacing decking and roofing, cleaning out and straightening up my guttering. All the while protecting my landscaping, cleaned up every thing very well and stayed on site until the job was all finished. 10 Stars! 💫💫💫💫💫💫💫💫💫💫

Beth Smith

6 months ago

Great customer service! Highly recommend this company.

Brooke Jackson

8 months ago

I would highly recommend Vision Exteriors! Locally owned, locally operated, and puts quality of work and customer satisfaction first! They are very responsive in returns calls and scheduling on site meetings for quotes. I would refer them for any exterior work you are needing on your home or business.

Alison Banck

8 months ago

Excellent experience with Josh Bruce and Vision Exteriors! They were easy to work with, locally owned, and did a fantastic job. Our roof was replaced quickly and his people did a great job at cleaning up. The roof is a perfect match to our house and looks great! Highly recommend this company! Thank you

Jack Flaherty

10 months ago

I am very please the work they did I would really highly recommend people to them they a good job on my roof for all the storm damage that happened. They showed up on time they clean up good It is a good company to get contact for any kind of roofing. That you would need. I will be using them again for any kind of damage in the future. I do have before and after pictures.

Littleton Motor Company Fort Smith

a year ago

Josh and his crew did a great job on installing all the windows in our house and our siding. Very professional and got the job done quickly! Highly recommended them to anyone needing exterior work done on their home or business.

Karen Farris

a year ago

My husband and I are very impressed with our new windows. The installation was flawless. We have noticed an immediate difference in the temperature of our home. Very pleased!

Cassidy Hodge

a year ago

Vision Exteriors was WONDERFUL to work with! Matt made the process so easy and stress free! The team removed and replaced our roof quickly and left behind no evidence of their work…other than a beautiful, new roof!!! This company deserves well beyond 5 stars!