Robert Ross Roofing, Inc. in Conway, Arkansas 72032

Robert Ross Roofing, Inc.

16 Hardin Ln, Conway, AR 72032

3 (2 reviews)

Overview:
Robert Ross Roofing, Inc. is a roofing contractor located in Conway, Arkansas. The company specializes in roof replacement and repair services, although it has received mixed feedback concerning the quality of its work and customer service.

Services Provided:
Roof replacement, roof repair, chimney flashing, warranty transfer.

Hours of Operation:
Information not available.

Contact Information:
Phone: (501) 472-8158

Customer Reviews and Sentiment:
Robert Ross Roofing, Inc. has received poor reviews, with an overall rating of 3.0 stars based on 2 reviews.

The review highlights a significant concern regarding the quality of work:
“did a terrible job with the flashing…there is also a spot where the roof connects…that leaks onto the patio” – Jennie Petersen

Additionally, customer service issues are noted:
“I have tried calling him to get these issues corrected…he has not bothered to return my calls” – Jennie Petersen

Review Summary:
Positive Sentiments: None noted.
Negative Sentiments: Poor workmanship, difficulty in reaching customer service, unresolved warranty issues.

Additional Ratings:
BirdEye: 3.0 stars based on 2 reviews, reflecting the same trend of dissatisfaction among customers.
Better Business Bureau (BBB): The business has no profile or rating available due to the insufficient review base.
Total Lead Smart Rating: 3.0

Conclusion:
Robert Ross Roofing, Inc. appears to be a less reliable choice for roofing services in Conway, AR, with notable issues in both the quality of work and customer support. Potential customers should consider seeking alternative options due to the negative feedback and low rating.

Member Since August 2024

Listing Id 474669

Contact Info

16 Hardin Ln, Conway, AR 72032
(501) 472-8158
Lead Smart Rating :
3.0/10.0

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Listing location

16 Hardin Ln, Conway, AR 72032

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Reviews

Jennie Petersen

a year ago

Robert Ross Roofing replaced the roof on our new house prior to us closing, and we got the warranty transferred to our names with the purchase of the house. We have 2 chimneys and he also did the flashing around those. He did a terrible job with the flashing and did not cut it into the brick per current building codes. There is also a spot where the roof connects to the back patio roof that he did not cut in correctly and it leaks onto the patio every time it rains. I have tried calling him to get these issues corrected per our warranty and he has not ever answered his phone. I have called 8 times over the past 2 months and left a voicemail 5 or 6 of those times. He has not bothered to return my calls. 1 out of 5, do not recommend.