Global Roofing Group

Overview:
Global Roofing Group is a roofing contractor located in Phoenix, AZ, offering various roofing services to both residential and commercial clients. The company has been involved in the roofing industry for several years but has received a mixed reception from its customer base.

Services Provided:
Roof installation, roof repair, commercial roofing, residential roofing, spray foam roofing.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (480) 752-8550
Website: https://www.globalroofinggroup.com/locations/phoenix

Customer Reviews and Sentiment:
Global Roofing Group has received a mix of positive and negative reviews across various platforms:

Google Reviews: 3.9 stars based on 65 reviews.

Positive feedback highlights experiences from employees and some customers who believe the company provides solid work and employment opportunities.

Examples of positive reviews include:
“Great place to work!” – Jordan Daum
“I work for this company I don’t have any complaint good company” – Emilio Sanchez

However, there are significant complaints regarding service delivery, communication issues, and mishandlings related to employee safety and customer promises.

Examples of negative reviews include:
“They over promise and under deliver to both customers and employees.” – Victoria Lara
“If company does not respond to emails and/or phone calls, you wonder if you should continue to do business with them.” – Ted Bandy

Review Summary:
Positive Sentiments: Good employment environment, solid work quality from some employees, good customer service experience for certain projects.
Negative Sentiments: Poor customer service, lack of responsiveness, unmet promises, and serious management issues reported by various customers.

Additional Ratings:
BirdEye: 3.8 stars based on 60 reviews, reflecting a trend of mixed customer satisfaction with notable complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of C- due to multiple unresolved complaints.

Total Lead Smart Rating: 5.2

Conclusion:
Global Roofing Group displays a blend of positive and negative aspects in its operations in Phoenix, AZ. While there are accounts of a supportive work environment and competent roofing services, significant complaints regarding service delivery, communication, and overall management may concern potential customers. It is advisable for clients to consider these factors before engaging with the company.