GAF in Tuscaloosa, Alabama 35401

GAF

4602 Stillman Blvd, Tuscaloosa, AL 35401

4.4 (109 reviews)

Overview:
GAF is a roofing contractor located in Tuscaloosa, AL, known for its efficient service and proficient processes for loading and deliveries. The company has established a solid reputation for valuing customer experience, particularly for truck drivers.

Services Provided:
– Quick loading and delivery services
– Streamlined check-in process
– Customer-focused service for truck drivers

Hours of Operation:
Monday to Friday 7 AM to 2 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (205) 758-2752
Website: https://www.gaf.com/en-us

Customer Reviews and Sentiment:
GAF has received a variety of reviews across multiple platforms, achieving an overall rating of 4.4 stars based on 109 reviews.

Positive feedback emphasizes the efficiency of the loading process, friendliness of drivers, and improvements over previous check-in methods.

Examples of positive reviews include:
“Excellent pickup process. Very quick loading. Huge parking lot.” – John Baxter
“In and out within an hour. Quick check in and loading.” – KH Bee
“Loads you fast.” – 1/4 Mile Brothers

Negative feedback points to dissatisfaction with the new check-in process, which some customers find cumbersome and poorly executed.

An example of a negative review includes:
“There check in procedure is one of the worst I have ever seen.” – Chad Doty
“Using an app to check in is just pure laziness.” – Nameless Ghoul

Review Summary:
Positive Sentiments: Efficient loading times, friendly staff, effective check-in system (with caveats).
Negative Sentiments: Frustration with the check-in process and app usage leading to delays.

Additional Ratings:
BirdEye: 4.4 stars based on 109 reviews, showcasing a high level of customer satisfaction with few issues noted.
Total Lead Smart Rating: 7.5/10

Conclusion:
GAF presents itself as a reliable option for roofing services in Tuscaloosa, AL, particularly valued for quick loading and a customer-centric approach. However, potential clients should be aware of the criticisms surrounding the check-in process before proceeding.

Member Since August 2024

Listing Id 522070

Contact Info

4602 Stillman Blvd, Tuscaloosa, AL 35401
(205) 758-2752
Lead Smart Rating :
7.5/10.0

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Listing location

4602 Stillman Blvd, Tuscaloosa, AL 35401

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Reviews

Abel Diaz

a month ago

5/24/24. When you get to the end of the street BEFORE TURN The street ends in T Turn right, there you will see a parking lot, and when you are turning there is a QR code, you scan it and register after 6:30 Am, the hours of Work for delivery and loads is from 7:00 a.m. to 2:00 p.m. Monday to Friday, Saturday and Sunday they don’t work, thank you

reginald alexander

2 months ago

No real waiting time on the loading side unless that train is coming thru,but I been coming here for a long time but they recently changed over to signing in via text…at first I hated,but honestly it made things more smoother plus u don’t have to stand in the rain or blazing heat no more waiting on paperwork…

John Baxter

2 months ago

Driver friendly! Excellent pickup process. Very quick loading. Huge parking lot. They place and show value in truck drivers. Thank you!

Борис Белфорд

3 months ago

👍 …

Chad Doty

3 months ago

There check in prosecutor is one of the worst I have ever seen you have to use the texting to check in but you still have to go to the office to get your gate pass why not just check in at the office in the first place just nuts

Nameless Ghoul

4 months ago

Definitely the worst check in experience ever! Using an app to check in so that the secretary does not have to enter information manually is just pure laziness. Their job is to do paperwork so why not do it if you’re entering information for the paperwork to be handed to the driver. This new system of checking in will not work and they are being told it will work so we are at a standby. Never coming here to pick up their product again.

1/4 Mile Brothers

7 months ago

loads you fast

Justin Hann

7 months ago

A lot of trucks and traffic but they get you loaded and in and out

KH Bee

10 months ago

In and out within an hour. No overnight to my knowledge but quick check in and loading.

Quaha Stevenson@Google

10 months ago

A little wait but very quick loading