Empire Home Remodeling

Wen-D Kersten

4 days ago

Just had my 4 window replacements installed and have to say this has been a 5 star experience throughout. Not only were the installers prompt, courteous and extremely professional, they also noticed our front door was off and fixed that as well as taking two of our old, yet good screens and replacing them on two windows with bad screens. And those are the windows we will replace next year – definitely going again with Empire!

Yolanda Gonzalez

2 weeks ago

Today we received a visit from Alec to change the windows in my house, although we don’t understand much English, he made himself understood, explaining very well and giving us a very good price, so we of course decided to change the windows, thanks Mr Alec.

Tony Berger

3 weeks ago

Just signed to have siding done on our house. This house has been a rehab job that took us far too long and is a complete mess. I’ve contacted a number of companies and have to say Darren Hill is the utmost in professionalism. He’s very knowledgeable, very wonderful to work with and just an all around good guy. He was also very respective of our time knowing we have a very high energy toddler. I got quotes from a few companies including one that advertises on local TV and Empire was the only one that listened to my requests and answered all my questions. Contact signed in August of 2023 with anticipation of work completed by the end of the year. It’s may 2024 now and they have to send another group of (guessing sub contractors) to attempt to fix the mistakes of the three previous crews. 3 stars for now and will edit again once the job is completed. June of 2024 and I believe we have had 4 or 5 crews out now trying to “fix” things and this have done slightly better but I was cleaning my gutters (which had a great deal of vinyl siding shrapnel, nails and broken siding) and I noticed our daughters window wasn’t even caulked and is sticking out on one side so rain can easily fall behind it. I fear what’s going to happen in winter. They still have a bunch of siding in our yard that I had to move myself for a graduation party. At the party a friend handed me two handfuls of nails he picked up just walking around the house. At this stage, I don’t even want them in my yard and I can’t, in good faith, recommend them to anyway. My co-worker who gave me their contact info feels pretty bad as I update him daily. He got their windows and was going to use them again until this all happened. Now, my wife and I are constantly worried our house will destroy itself from the inside out. It wasn’t a cheap job either. We are going to try and save enough to have it removed and fixed correctly in a few years. It’s been a pretty disappointing and expensive experience. Below is just one example of a badly framed window.

Abu Ahmed

3 weeks ago

The whole product is a top of the line deal, Alec the representative of the company showed the whole deal and everything. Very well mannered and professional services. Loved the presentation and everything that he came with. Definitely recommend to anyone looking to get new windows!

Nhia Yang (Nya later)

a month ago

The information Brandon shared with us was very through. He didn’t leave out any details. The process wasn’t painful nor confusing. We went through many options and suggested cost saving options that was geared toward our goals. Can’t wait to see how it turns out!

Robin Winkel

a month ago

Had a great experience with Alec Atkins from Empire Home Remodeling. Very professional and so knowledgeable on the product. Would recommend him to anyone looking for replacement windows. Not a pressure salesman.

Viktor Rakovic

2 months ago

Great customer service. Brandon came out to my condo and showed me all of the options and prices for my stand up shower.

Kenneth Esch

2 months ago

We were so well informed and pleased with the presentation Alec Atkins gave. He was personable and not at all pushy. There was no pressure or manipulation just a presenting of a great product as well as comparisons of other products out there. We are looking forward to having our windows installed at a great price! Ken and Marcia Esch

Donna Hadfield

2 months ago

Alec is a great person to represent empire windows not at all high pressure salesman , the windows are great , energy savers . Installing was fast and easy . Well worth the call to Empire Thanks Alec 🦋💜😊🙏🏻😊😊😊 …

Gina Mackic

3 months ago

I recently had the pleasure of working with Alec from Empire Home Remodeling when purchasing new windows for my home. From start to finish, Alec demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. What truly set Alec apart was in-depth knowledge of the products they offered. He patiently walked me through the various window options available, explaining the features and benefits. Alec expertise was evident as he answered all my questions with clarity and provided valuable insights to help me make informed decisions. Thank you, Alec for making the process of purchasing new windows such a positive and enjoyable experience. Your outstanding service has earned my trust and loyalty as a satisfied customer.