Imagine Home Center/Profloor in Mandan, North Dakota 58554

Imagine Home Center/Profloor

4710 19th St SE #2, Mandan, ND 58554

3.7 (15 reviews)

Overview:
Imagine Home Center/Profloor is a remodeler located in Mandan, ND. The company specializes in a variety of home improvement services, including kitchen and bathroom remodels, flooring installation, and fixture selection.

Services Provided:
– Kitchen and bathroom remodeling
– Tile and flooring installation
– Baseboard trim installation
– Custom shower building
– Consultation on fixtures

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (701) 751-5023
Website: https://imaginehomecenter.com/

Customer Reviews and Sentiment:
Imagine Home Center/Profloor has received a mix of reviews across various platforms:

Google Reviews: 3.7 stars based on 15 reviews.

Positive feedback emphasizes the reliability, professionalism, and quality of work provided by the team. Customers have noted efficient project completion and a good selection of materials.

Examples of positive reviews include:
“Through all of the different people/companies we worked with… they were definitely the most reliable and professional!” – Karly Odgers
“Great selection of tile for my custom shower… completed my shower in a timely manner.” – Allie Hanson
“Excellent people. Worth the stop!” – Michael McDowell

On the other hand, some complaints have been noted regarding unresolved communication issues and project cleaning:
“I was happy that the project was done in a timely manner, but a professional tile installer should never leave grout all over the tiles.” – Dana Dakota
“I have no idea when or if they will be getting back to me.” – Kevin Senger

Review Summary:
Positive Sentiments: Reliability, professionalism, timely project completion, helpful staff, good material selection.
Negative Sentiments: Communication issues, messy work, lack of follow-up after project completion.

Additional Ratings:
BirdEye: 3.7 stars based on 15 reviews, reflecting a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. There are no complaints noted.

Total Lead Smart Rating: 6.5

Conclusion:
Imagine Home Center/Profloor is a reputable remodeling option in Mandan, ND, known for its reliability and quality of work. However, potential clients should consider the mixed reviews regarding communication and project cleanliness before making their decision.

Member Since September 2024

Listing Id 666273

Contact Info

4710 19th St SE #2, Mandan, ND 58554
(701) 751-5023
Lead Smart Rating :
6.5/10.0

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4710 19th St SE #2, Mandan, ND 58554

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Reviews

Karly Odgers

a year ago

Through all of the different people/companies we worked with in repairing our basement after it flooded, they were definitely the most reliable and professional! We had them install baseboard trim. They showed up when they said they would (which we had issues with all of the others), did a great job, and were very reasonable.

Allie Hanson

2 years ago

Great selection of tile for my custom shower. They were very informative about scheduling & completed my shower in a timely manner. The worker even shared his lunch with my dog 🐶 🤍. I love my new shower!

Dana Dakota

2 years ago

The gal in the showroom was very helpful when it came to helping me pick out tile, flooring and fixtures. Once they started my bathroom project, they showed up every day and worked. My project was finished in three weeks. I was very happy about that. However, they did leave grout all over my tile, which I am not happy about. They put a small nick in my bathroom door and my bedroom wall when they removed the bathroom door to do the flooring. I noticed it right away after they left. They never did mention it. I was asked if I wanted a small shelf in the product nooks in the shower and I said” yes”. He told me three different options, and at that time, I just said “I really don’t know”. He didn’t show me any samples or pictures, he just decided on his own what they should be and installed them. When I went to use my shower for the first time, I could only get cold water, because the high priced plumber installed the shower handle incorrectly. So, they had to come back and fix that. Overall, I am happy that the project was done in a timely manner, but a professional tile installer should never leave grout all over the tiles. Once the job was done, I never heard from them again. They never asked if I was happy with the job or anything.

Michael McDowell

2 years ago

Excellent people. Worth the stop!

Kevin Senger

4 years ago

They were timely on setting an appointment to come look at the project! But now its been 10 days and I have no idea when or if they will be getting back to me. The person that came to do the estimate didn’t leave a card and didn’t set any kind of expectation on when I would hear from them. Its basically a small bathroom remodel (take old bathtub and surround out and replace with a new tub and tile) Thats it!

Jim Ellis

6 years ago

Wonderful staff! We thoroughly enjoyed our visit to the showroom.

Jack Hendrickson

7 years ago

Great place, great people!

Mike Motschenbacher

8 years ago

Great experience. Really professional. They remodeled both my bathrooms in my home. Very thorough and could not be more pleased. They communicated concerns to me, and offered solutions rather than just doing things how they thought would be best. I really appreciated that. Will definately be using them again!!!