B&G Home Improvement

Steven Stepelevich

a week ago

The owner Manny did a tremendous job on my new roof. I met with about 3 companies who all quoted me way higher than what it should’ve cost but Manny was fair when he came out to give me a quote & walked me through the whole process before we ever moved forward. Highly recommend if you’re looking to get work done on your home!

Sam Mirza

2 weeks ago

Manny and his team were awesome with the job they did. They painted the whole exterior of my home and did it within only 2 days. Communication was awesome and his whole team was very clean when at my home.

tori deas

2 weeks ago

Affordable roofing and professionalism is what Manny and his team showed me and my husband!

Aidan Phillips

2 weeks ago

Manny was very responsive and kind throughout our whole process of getting a new roof installed on our home. They had to completely tear it off and replace it. They came early in the morning and were done by the end of the day. Excellent team and fast workers.

Dina Trobbiani

3 weeks ago

Excellent and timely work on our bathroom. We are very pleased. Mr. Bolain is very easy to work with and his men do detailed but quick and beautiful work, and clean up. Highly recommend B&G!

Tim Schwantes

2 months ago

Manny and the team were efficient, communicative, and the outcome was phenomenal! They resided and painted the house and it looks like new! The team did a great job thinking about the big picture while also focusing on the details. Highly recommended.

Cary

3 months ago

Manny and his team did an excellent job in finishing my attic with a full bath. All his crew are terrific! They respected my property kept the area very clean. I’m very happy with the outcome. He is very reasonable and responsible. I’ll definitely hire him for my next project.

Yuri Trembath

3 months ago

First rate work, good communication, crew was respectful and cleaned up the place when job was done.

Mark Seiler

4 months ago

Manny and his team made some major exterior improvements (new deck, replaced worn siding and wood, house painting) to my home. Their work is meticulous— they even painted my mailbox. My home looks better than it ever has. I would strongly recommend B&G, and will use them exclusively in the future for any work I need. -Mark Seiler, Chapel Hill

Alida Brandenburg

4 months ago

Would leave negative twenty stars if I could due to how horrible this company is. On 1/30/24, Manny and I agreed to have him do a new-construction window install as part of my larger kitchen renovation. After I approved the estimate, he said he would get started that day to pull the permit, and that the permit would likely be approved within just a few days. I had previously stressed the drop-dead deadline of needing to have the work completed by 2/26, so in January when he insisted on scheduling the work for the last few days leading up to that, I expressed my concerns, but he said it wouldn’t be a problem, it would be done in time. Knowing he was so quick to jump to pull the permit provided some reassurance and relief, although I was still concerned with the tight timeline he’d put us on. The week before the work was set to begin, I still had not heard from him with any updates, so I emailed him. No response. I emailed him again. No response. I then called. At this point the work was supposed to have started the day prior, so I was starting to panic. Finally Manny picked up the phone, and when I identified myself and said I was calling to check on the status of the work because I had not heard from him, even in response to my emails, he told me he was out of the country due to a family emergency, and he said he did not have access to email, so he did not receive my emails earlier in the week asking about the status of the work (including even just the status of the permit approval, which I was starting to worry was not done). Look, I truly, completely understand that emergencies happen, but this was now two weeks even after the estimated date when he said we’d have permit approval, and I had not heard from him at all in that period. There was no notification from him that he was leaving the country, nor did he delegate this notification task to anyone else on his team, or even a local friend or family member so he did not leave his clients hanging in the balance, unaware that their contractor was now unable to perform the work on schedule. It also seems very odd to me that one wouldn’t have internet access, particularly given that he did have cell phone access, and thus likely could access email through his phone. I’ve traveled to very remote regions numerous times and never been completely cut off from my email. Ever. There is always an internet cafe or someone local who has internet access that I can use, at the very least. As my mom has always said, “Those who want find a way. Those who don’t find an excuse.” When I pressed him, asking why he did not even notify me that he was going to be leaving the country and thus wouldn’t be able to perform the work on time, he said we had been communicating by text, and that he receives 30-50 texts a day, so text message threads quickly get lost, including any we’d had. I then pressed him again, pointing out that it was not just text that we were communicating by, we had also been communicating through phone calls. He then said that he did not have my number saved, so could not call me. This was going from bad to worse, and was pretty shocking. You have multi-thousand-dollar work booked and scheduled on the calendar, multiple correspondences with the client, but you do not have their phone number saved anywhere?! I then asked him to confirm the permit was at least approved. He said he delegated that to someone else in his office when he left town, so he was not sure of the status. (So you *did* allegedly think to do that much, but not to notify me that the project schedule was now at risk and that you’d be unavailable?! And note: this means either that after we’d agreed to the work in January, he immediately left town before he could submit the permit, thus he’d either been out of town for weeks without taking any action in that period; or it means he left more recently but hadn’t submitted the permit during any of the previous weeks when he said had — either way, a serious lapse of responsibility.) Manny said he…