Thompson Remodeling and Home Repair, Inc. in Vero Beach, Florida 32960

Thompson Remodeling and Home Repair, Inc.

3871 39th Square, Vero Beach, FL 32960

3.3 (11 reviews)

Overview:
Thompson Remodeling and Home Repair, Inc. is a remodeling company located in Vero Beach, Florida. The business specializes in various home repair services, including roof replacements and architectural enhancements.

Services Provided:
– Roofing
– Siding replacement
– Home repairs
– General remodeling

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (772) 617-1351
Website: http://verobeachremodeling.org/

Customer Reviews and Sentiment:
Thompson Remodeling and Home Repair, Inc. has garnered mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 11 reviews.

Positive feedback highlights the company’s professional service and quality of work. Customers appreciated the responsiveness and efficiency of the staff.

Examples of positive reviews include:
“Everyone was great. Dennis and crew get the job done.” – Kendra McNatt
“Customer service is top-notch.” – Michelle Barkley
“I was more than pleased with the work they did for me.” – 1kidblue

Negative reviews focus on issues with reliability, communication, and professionalism.

Examples of negative reviews include:
“Didn’t even bother to get back to us after the initial call!” – Sunanda Ashton
“Totally disappointed with the entire experience with this company.” – Scott Pearson
“Not Happy.” – D White

Review Summary:
Positive Sentiments: Professional service, quality workmanship, responsive staff.
Negative Sentiments: Reliability issues, poor communication, unprofessional behavior.

Additional Ratings:
BirdEye: 3.3 stars based on 11 reviews, reflecting a trend of dissatisfaction alongside occasional praise.
Better Business Bureau (BBB): The business has a profile but is not accredited; the BBB rating is NR (No Rating). There have been multiple complaints regarding customer service and service quality.
Total Lead Smart Rating: 4.5

Conclusion:
Thompson Remodeling and Home Repair, Inc. provides a range of home repair services in Vero Beach, FL, noted for some quality workmanship and professional demeanor. However, potential customers should be cautious due to the mixed reviews, including significant complaints regarding communication and reliability.

Member Since September 2024

Listing Id 709043

Contact Info

3871 39th Square, Vero Beach, FL 32960
(772) 617-1351
Lead Smart Rating :
4.5/10.0

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3871 39th Square, Vero Beach, FL 32960

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Reviews

kendra mcnatt

2 years ago

We had to have the front siding and studs replaced and a new roof . Everyone was great . Dennis and crew get the job done . We are very happy.

Michelle Barkley

3 years ago

Great Company to Work With. Customer Service is Top Notch.

Sunanda Ashton

3 years ago

Didn’t even bother to get back to us after in initial call! Obviously they aren’t reliable!

BRIAN MAMO

3 years ago

Thompson Remodeling And Home Repair provides A Professional Product with Aggressive Pricing. Todd Thompson takes a lot of pride in the work his company is performing and the support staff is very responsive.

scott pearson

4 years ago

First they tried to fix my leak on 3 occasions and failed each time. I was then told they said I needed a new roof the first time we met, which was a lie! They just came and fixed it and said all done. So when it rained next time there was more damage with the leak they fixed, NOT! But when I met the owner, totally unprofessional that was the last straw. Instead I got it fixed today by a new company who did a great job. I would highly recommend staying away from Thompson roofing. I was totally disappointed in the entire experience with this company and after meeting the owner I still feel the same way. This all started with some bad information we were told and continued when the owner would not even listen when I met him in person. He rudely interrupted me and started walking off saying I am just typical while walking away and not listening to the entire series of events and my expectations. He kept saying he knows it all because he has been in business for 21 years, well he needs to learn to listen once in awhile. Totally disappointed with the outcome, I tried to explain it several times.

Crystal Kohler

4 years ago

I apologize for any nasty or derogatory comments that were made. The homeowners and inspector would appreciate it if these tiles on the roof were finished. Thank you for all your help. Just need the job finished so the painting and the rest of the work maybe completed. Thank you.

Robert Kimbrough

5 years ago

Really happy with the job done on my outside hardie panel and painting the neighbors love it as well. Highly recommend this company.

D White

6 years ago

Not Happy

1kidblue

6 years ago

I just want to say I was more then pleased with the work they did for me. The repair to my roof was very well done. Being a former roofer I watched what they did and was well pleased. The workers were very courteous and well mannered. Plus they even repaired a small area of my drywall that was cracked doing the roof repair at no extra cost and no bickering. I will be using them in the future for any job that I might need done.