Overview:
Novato Kitchens & Baths is a remodeling company located in Novato, California, specializing in kitchen and bath renovations. The business is known for its professional design services and has gained a reputation for high-quality installations.
Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Custom cabinetry
– Design consultations
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (415) 897-8504
Website: https://novatokitchens.com/
Customer Reviews and Sentiment:
Novato Kitchens & Baths has received positive feedback, with a rating of 4.8 stars based on 8 reviews.
Positive comments frequently highlight the helpfulness and professionalism of the staff, particularly noting the exceptional design services provided by team members like Roz and Robin. Customers have appreciated how the team listens to their ideas and collaborates effectively to deliver outstanding results.
Examples of positive reviews include:
“Rosalind Demello was extremely helpful and professional… I would highly recommend Novato Kitchen and Bath for any remodel project.” – Rebecca Jensen
“We highly recommend Robin… she listened to our ideas and then offered some ideas of her own.” – Dan Coppock
However, there is a notable complaint regarding customer service for walk-in clients without appointments, which caused dissatisfaction:
“I did not need a designer… This was not the kind of experience I had expected.” – Leslie R.
Review Summary:
Positive Sentiments: High-quality design services, professionalism, effective communication, and attentiveness to customer needs.
Negative Sentiments: Issues with customer service for non-appointment visitors.
Additional Ratings:
Google Reviews: 4.8 stars based on 8 reviews.
BirdEye: 4.8 stars based on 8 reviews.
Total Lead Smart Rating: 8.0
Conclusion:
Novato Kitchens & Baths stands out as a reputable choice for kitchen and bath renovations in Novato, CA, with strong customer satisfaction regarding their design services and professional staff. However, potential clients should consider the feedback regarding appointment protocols when planning their visit.
Member Since September 2024
Listing Id 678697