Complete Kitchen & Bath by Pro-Tops in Matthews, North Carolina 28105

Complete Kitchen & Bath by Pro-Tops

11110 E Independence Blvd, Matthews, NC 28105

4.6 (77 reviews)

Overview:
Complete Kitchen & Bath by Pro-Tops is a kitchen remodeling company located in Matthews, NC. With a focus on providing high-quality kitchen renovations, they offer personalized design and installation services, ensuring that clients receive tailored solutions for their cooking spaces.

Services Provided:
– Kitchen remodeling
– Cabinet installation
– Countertop sourcing and installation
– Design consultations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 849-0068
Website: https://www.kitchenbathdesignstudio.com/

Customer Reviews and Sentiment:
Complete Kitchen & Bath by Pro-Tops has garnered positive feedback from customers, reflected in their rating of 4.6 stars based on 77 reviews.

Positive feedback highlights their professionalism, quality workmanship, and strong communication throughout the remodeling process. Customers have praised various staff members for their attentiveness and responsiveness.

Examples of positive reviews include:
“Ben gave us top notch service from layout to completion. Quality, communication, and quickness are unmatched.” – T Spainhour
“I highly recommend this company. They are very professional… I haven’t seen this type of professionalism and superb customer service in a long time.” – Denise Rosado
“Amazing people to work with. Very communicative… I wouldn’t choose any other company.” – Lizza Pinch

However, there is one negative review noting a lack of follow-up on quotes, leading to dissatisfaction for that customer.

Review Summary:
Positive Sentiments: High-quality service, professional staff, great communication, attentive support throughout the remodeling process.
Negative Sentiments: Issues with follow-up communications regarding quotes.

Additional Ratings:
BirdEye: 4.6 stars based on 77 reviews, indicating robust customer satisfaction overall.
Total Lead Smart Rating: 8.4

Conclusion:
Complete Kitchen & Bath by Pro-Tops appears to be an excellent choice for kitchen remodeling in Matthews, NC, known for their professional service and high-quality finishes. While customer satisfaction is generally high, potential clients should be aware of the mentioned follow-up issues to ensure a smooth remodeling experience.

Member Since September 2024

Listing Id 668026

Contact Info

11110 E Independence Blvd, Matthews, NC 28105
(704) 849-0068
Lead Smart Rating :
8.4/10.0

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11110 E Independence Blvd, Matthews, NC 28105

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Reviews

Meg Brown

2 weeks ago

We have been working with Ben Davis since April on designing our dream kitchen. From day one he has been very professional and hands on in the design process. We live an hour from pro tops and he made the drive on several occasions to assure everything was the way we wanted. He is very responsive to any emails and questions and offered his professional opinion when we couldn’t decide. He assisted in the cabinets for the whole house and the countertops as well. They both turned out better than we could have imagined. If you’re questioning which company to work with , pro tops is 10/10!

Joshua Brown

2 weeks ago

Ordered countertops and cabinets for complete house. Worked with Ben Davis from start to finish. Extremely grateful for all the hard work he put in to make sure everything was exactly how we wanted from selecting the stone color to our satisfaction on the install. Very detailed from beginning to end. Already recommended him and Pro-Tops to friends that are remolding their home.

T Spainhour

2 weeks ago

We love our new kitchen. Ben gave us top notch service from layout to completion. Quality, communication, and quickness are unmatched.

Mindy Spainhour

2 weeks ago

Amazing product choices, professional service, 100% quality. Highly recommend. Ben was amazing.

3 weeks ago

We were very happy with our Kitchen. Affordable and good quality.

Denise Rosado

a month ago

I highly recommend this company. They are very professional they have a great product and their service is top notch. I had to reschedule my install and they accommodated me without a hassle. The date of the install they arrived on time and did an awesome job installing the new countertop. I haven’t seen this type of professionalism and superb customer service in a long time. I will definitely use them again in the future and recommend them to others. Tyler was a pleasure to work with.

Lizza Pinch

a month ago

Amazing people to work with. Very communicative, great competitive prices and great work ethic! Elisa was great throughout the whole process, very attentive. I wouldn’t choose any other company. Kitchen turned out so beautiful that my teenage daughter got inspired to do dishes!

Charisse Booth

2 months ago

I would highly recommend this company. Natalia is extremely professional and helped us create the kitchen of our dreams. Installation was fast, professional and the quartzite installation was seamless figuratively and literally! The joints matched perfectly their attention to detail made all the difference and if you are like me and notice all the little things working with this company will make you happy.

Val Jenkins

2 months ago

Allan and the team did a wonderful job completing the full remodel of our kitchen and we are thrilled at the transformation! It was great working with the team and we are thoroughly satisfied! Thank You ! ! Valerie and Kevin Jenkins

David Falcucci

3 months ago

They will send you a rendering of your kitchen drawing, make sure the sink is centered. Also, the fridge (side by side) can’t be up against the wall otherwise you are going to have issues opening it. Tyler was a nice guy but didn’t follow up on my quote. I thought I’d have the information a week ago to make a decision. I missed a day of work to go check this place out, waste of time.