Dependable Home Improvements

Constantine Despotakis

a month ago

My wife and I could not say enough great things about Dependable, its owner, Steve, his office Designer/Manager, Ashley, and his field crew, particularly Alberto and Angel. We just completed major renovations to our home consisting of a new dormer over the garage to act as a walk-in closet, new roof, new siding, renovation to existing bathroom and an entirely new second bathroom, painting and other miscellaneous services. The entire project was done per the anticipated schedule, and everyone concerned was professional, courteous, knowledgeable and meticulously clean. In particular, Steve, the owner, was attentive to us and responsive to our needs in every way. He was a pleasure to work with. He personally was at our home every day to supervise his crew as to the day’s tasks. The entire project came out beautifully!

Christina E

2 months ago

We had a great experience with DHI. They renovated our kitchen and bathroom and we couldn’t be happier. Steve was very responsive to any questions or concerns, and the crew we had in our house was a pleasure. (The kids actually miss them). We ended up adding to the project as we went, and everything went smoothly. We will definitely use them again and recommend DHI to anyone having home renovations.

Judith Walter

11 months ago

From the beginning working with Steve and the staff at DHI, I found them to be dependable and thorough. They brought my vision to reality and I cannot be more grateful. From running through different layout options for my new bathroom, to choosing my tile and paint color, the entire staff was accommodating and helpful. If I ever had a question or concern, Steve was attentive and put me at ease so the entire process was smooth. They were at my house every day and unlike other companies who may contract out their work I had the same crew with Steve coming consistently to check on the progress until the work was completed. I highly recommend them for their professionalism and quality of work!

Eric Daversa

a year ago

We had a great experience all around using DHI for our bathroom. We are very pleased with their work and everyone involved was very professional and experienced. Highly recommend!

Alyssa Montano

a year ago

Like some other reviews, the lack of communication and no responses we’ve received outweighs any of the work they completed. We contracted with them in February 2022 and it’s now September and our job isn’t complete. The majority of it is since April 200c which took longer than they said it would, but now we’ve been reaching out to them regularly to see when the last portion will get done and they completely ignore us. They used to keep saying “supply chain issues,” which we happily accepted because we knew how difficult it is for supplies but then they just stopped responding completely. We started calling other companies who make the item we need (specific doors) and none of them have supply chain issues. We provided these company options to DHI if they wanted to work with them to complete their contract, but they still have no responded. I highly suggest that if you go with this company, watch out if your job isn’t done and they have 90% of the money, because they will just disappear and leave you with a bigger issue.

Andrea Edling

2 years ago

Had the bathroom completely renovated in changing the previous tub to a shower with DHI. Steve was prompt and thorough on his estimate and was present through it all. Oscar & Angel were phenomenal – prompt, cleaned up at the end of the day, always asking me questions of where I wanted things before they did it. More than pleased with the work & the outcome of the bathroom, I love it & would definitely recommend!! 10/10

Victor Connolly

3 years ago

I cannot say enough about DHI. The work was phenomenal and professional. Steve and Ashley were excellent to deal with. We did a full kitchen renovation outside work. It was a six week project that was effortless. There was not a day the crew did not show up. They were on time everyday and stuck to agreed upon timeframes. There were no hidden costs and communication was excellent. The crew was courteous and professional. DHI is an excellent company that cares about the outcome and the customers happiness. From the estimate to the completion of the job was an enjoyable experience. Ashley was excellent in assisting with design and choices of cabinets, tile, countertop and additional requests. Steve was present and checked in regularly to ensure we were happy with everything from the beginning to the end. I would recommend DHI to anyone looking to do construction. Thank you for an amazing job and great experience. .

Anthony Coppa

3 years ago

We just completed a major bathroom renovation of our late 1980’s dated bathroom using Dependable Home Improvements. We worked closely with Ashley who coordinated the many details needed for a successful outcome. We couldn’t have been happier with the work and result of the job. Steve G and his crew did an amazing job tackling a project of this scope. Their work is professional and it was obvious that they take pride in their work and were flexible with any changes along the way. I would highly recommend Dependable Home Improvements for a bathroom remodel and other similar jobs.

Tony Accordino

3 years ago

Dependable Home Improvement in North Massapequa NY lives up to their name Dependable. We were happy to eventually choose a local hometown business. The owner Steve was true to his word and arrived to give us an estimate that was sent via email a week later. His pricing was more than than competitive and fair. Never any pressure to commit. After giving DHI the job, we had an initial consultation with Steve in his showroom, to go over the details, and office Manager Ashley was extremely helpful keeping us up to date and even came to our house to help my wife and I pick out colors for interior painting. As promised, Steve visited everyday during both phase one and phase two of our renovation. The crews were very professional and conscientious. They ripped up all interior carpeting, refinished all the oak floors, installed vinyl flooring in other areas, installed crown moulding throughout, painted, repaired walls and trimmed the entire interior of the house , renovated the existing laundry room as well. Changed out 3 windows. No hidden costs at the completion, and stayed true to their estimate. All their work is guaranteed and will gladly stand behind their home improvement. I highly recommend DHI and will certainly be using them again in the future.

Scott E

3 years ago

Complete gut and redesign of my kitchen. From design to finish, all of the staff was very helpful, considerate and talented. In addition, each employee showed great pride in the work they do. As in most projects of this size, there were issues, but all were handled with care and professionalism. Thank you DHI.