Broadway Custom Home Design in Massapequa, New York 11758

Broadway Custom Home Design

934 N Broadway, Massapequa, NY 11758

4.2 (10 reviews)

Overview:
Broadway Custom Home Design is a kitchen remodeling company located in Massapequa, NY. Known for their work in home renovations, they have received varying feedback regarding their project execution and customer service.

Services Provided:
Kitchen remodeling, bathroom renovations, flooring installation, general home renovation, project management.

Contact Information:
Phone: (516) 636-5260

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 10 reviews.

Positive feedback often highlights the quality of workmanship and professionalism displayed by Ilker and his crew. Customers have appreciated the thorough guidance and support throughout the remodeling process.

Examples of positive reviews include:
“I highly recommend Broadway Custom Home Design. Ilker and his crew did an outstanding job of the remodeling.” – Eren Dursun
“Very Nice work Would Highly recommend to do all of your house remodeling.” – SND Trucking Inc
“Sam does amazing wood flooring work! Very meticulous!” – Chris Pesce

Conversely, some customers have had deeply negative experiences, particularly regarding project delays and inadequate communication:
“Avoid at all costs… completely unprofessional. Does not respond to text messages or phone calls.” – Jill Spinelli
“I want to warn people of him & his work… We are taking legal actions.” – Eda Simsek

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, proactive communication, good overall remodeling experience.
Negative Sentiments: Poor customer service, project delays, lack of responsiveness, unresolved issues leading to legal action.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, indicating a mixed but overall positive perception despite some serious complaints.
Total Lead Smart Rating: 5.4

Conclusion:
Broadway Custom Home Design presents a mixed picture for potential customers in Massapequa, NY. While the company has garnered praise for its workmanship and project management, severe complaints highlight communication issues and unaddressed problems, suggesting that prospective clients should proceed with caution.

Member Since September 2024

Listing Id 667906

Contact Info

934 N Broadway, Massapequa, NY 11758
(516) 636-5260
Lead Smart Rating :
5.4/10.0

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934 N Broadway, Massapequa, NY 11758

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Reviews

Jill Spinelli

6 months ago

Avoid at all costs. They were the builders on a new home we purchased and moved into at the end of September. So far, we’ve had HVAC issues, leak from the main floor bathroom and the basement bathroom flooded today. Completely unprofessional. Does not respond to text messages or phone calls. We were fooled and thought Ilker was a nice guy. We’ve spent thousands with other contractors to fix the mess they’ve left behind. Such a horrible experience. Do yourself a favor and save yourself the aggravation that will come from using this builder.

Eda Simsek

2 years ago

I hope this review helps others and saved them from a headache of dealing with a very unprofessional contractor. I am someone who never writes reviews, but I want people to be aware of this contractor & this business. He also has a business under Absolute Inc. I want people to know, I have know this contractor for 10 plus years. He shows his work to people towards end of projects and everything looks good, everything looks great. And boy were my husband & I fooled. If only we knew how he really operated. We had my entire home guted & re-modeled. He promised us 3-4 months and that didn’t happen. During the entire project we had to chase him down and make sure his team was on site. We would text him or call him saying again noone is here. He would never responde or finally would with an excuse. Signed Contracts with him on 10/12/20. We didnt move into our home until April & in April he was still doing work there, Offically didn’t move in until May. After moving in and living in our home for less than 2 months things started going wrong. The roof he built was leaking onto the porch and the bathroom he built has been leaking. for 3 months we been chasing him down to have these items fixed. Finally we said ok since you are not responding we are taking legal action. I want to warn people of him & his work so they are not fooled like my husband and I. We are taking legal actions. Here are pictures of my bathroom & roof

SND Trucking Inc

3 years ago

Very Nice work Would Highly recommend to do all of your house remodeling.

Eren Dursun

3 years ago

I highly recommend Broadway Custom Home Design. Ilker and his crew did a outstanding job of the remodeling if the kitchen. Ilker made everything easy as he will guide and inform you throughout the process. He will bring you to his office to show you the different options he has for remodeling your house. They also lifted up one side of my house as per natural causes the one part of the house had sunken. I highly recommend Broadway Custom Home Design as they did a beautiful job for my remodeling.

Emre Dursun

3 years ago

Great and Perfect with there work. Very fast and Professional.

Forever LAURA

3 years ago

good

Chris Pesce

4 years ago

Sam does amazing wood flooring work! Very meticulous! I would recommend him to anyone.

THABITI LEE

4 years ago

They did my hard wood floors and Bathroom. Came out beautiful.

Nasir Uddin

4 years ago

I had these guys do a Kitchen for my mothers house in Valley stream, NY. They did an excellent job. They were priced aggressively and finished in time as they promised. Best thing about them is they come to do the work themself. Thanks Ilker and Samet for all your help.

Taskin Driven

4 years ago

Best Place to remodel your kitchen or bathroom…basically whole house from framing till the end of the project