Setauket Kitchens & Bath in East Setauket, New York 11733

Setauket Kitchens & Bath

183 Main St, Setauket- East Setauket, NY 11733

3.8 (9 reviews)

Overview:
Setauket Kitchens & Bath is a kitchen remodeling company located in East Setauket, NY. They specialize in transforming kitchen and bathroom spaces, emphasizing quality craftsmanship and customer service.

Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Custom cabinetry
– Design consultation

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (631) 751-1213
Website: http://setauketkitchens.com/

Customer Reviews and Sentiment:
Setauket Kitchens & Bath has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 9 reviews.

Positive feedback highlights the company’s professionalism, attention to detail, and quality craftsmanship. Customers appreciated the helpfulness of the staff and the creative design solutions provided.

Examples of positive reviews include:
“Hi, Dennis Lynch is a true professional in his field.” – JAMES HAMILL
“The craftsmanship created by Don and Jon was perfection.” – Cindy Storetveit
“Denis understood and was helpful making an unpleasant situation as comfortable as possible.” – RTM “obdewl’l X”

However, some complaints focus on customer service issues, particularly regarding communication and timely follow-up, leading to customer dissatisfaction.

Examples of negative reviews include:
“Did not follow up in a civilized amount of time.” – Monica Leonard
“Overpriced, you are paying for their advertising.” – James Karras

Review Summary:
Positive Sentiments: Professionalism, craftsmanship, attention to detail, helpful and friendly staff.
Negative Sentiments: Poor communication, delays in follow-up, perceived high prices.

Additional Ratings:
BirdEye: 3.8 stars based on 9 reviews, reflecting similar trends of customer satisfaction but also noted concerns.
Better Business Bureau (BBB): No specific rating, one complaint in the last three years regarding service issues.
Total Lead Smart Rating: 6.5

Conclusion:
Setauket Kitchens & Bath offers a variety of kitchen and bathroom remodeling services with a focus on craftsmanship and customer service. However, potential clients should consider the mixed feedback, particularly regarding communication and customer experience, before making a decision.

Member Since September 2024

Listing Id 635291

Contact Info

183 Main St, Setauket- East Setauket, NY 11733
(631) 751-1213
Lead Smart Rating :
6.5/10.0

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Listing location

183 Main St, Setauket- East Setauket, NY 11733

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Reviews

Richard F

5 months ago

Today on Tuesday February 13, 2024 at 1:30 PM one of your vans was driving in a southerly direction on Landing Avenue in Smithtown in a snow storm at a speed imprudent for the snow conditions. Not a good look for your company.

JAMES HAMILL

a year ago

Dennis Lynch is a true professional in his field. He didn’t hesitate to resolve our situation with our kitchen cabinet dilemma. Thanks again for the professional advice with no delay. JMH

Cindy Storetveit

a year ago

This team is just amazing. The craftsmanship created by Don and Jon was perfection. Their attention to detail was stunning. They went out of their way to make everything perfect. Bob was the best designer anyone could hope for. He too, thought of so many ways to make our kitchen more functional for my husband. He was always available via phone or email for any questions, advice or concerns. He is probably the most patient man I have ever met. I had so many questions. This was an ADA kitchen (Americans with Disabilities) and it was a challenging re-model as well as design. Dennis was always available to help with any little issues along the way as there were so many details needed for a wheelchair user. The girls in the office were also awesome. I could never make up my mind about the tile and the countertops…Very helpful!!! A truly great team that I would highly recommend to anyone that wants to remodel their bath or kitchen.

CATHY GENTILE

2 years ago

Experienced and courteous staff. Great people to work with!@

Monica Leonard

3 years ago

Did not follow up in a civilized amount of time. Dennis the owner came to my house mid November of 2020, measured and took pics. Never gave a design nor asked for more info into the month of January. I finally spent 2 hours with the designer Robert after I called them on January 12th and started from scratch. Yesterday, January 20th I was told they have no time and I need custom cabinetry. Well that’s what I thought their specialty was. Good luck when the market isn’t so great again and people read reviews. I am making sure I get my opinion to as many people as possible. Happy 2021!

RTM “obdewl'l X”

3 years ago

What a wonderful experience it was working with Denis, Dorene, and Bob. Unfortunately, after quite a bit of planning we had to postpone the project. Denis understood and was helpful making an unpleasant situation as comfortable as possible. He was very concerned about our situation and was a complete gentleman. Based on our interactions I could say with complete confidence that setauket kitchens and baths is an outstanding company with fantastic employees and very talented craftsman and you would do well to give them a call and see what they can do to make your home a palace. Thanks to all at SKB

James Karras

4 years ago

Overpriced,you are paying for their advertising..

Joshua Stephens

4 years ago

Denis and his team are great to work with. Everybody is knowledgeable and friendly. It’s very clear they all take pride in their work and it shows in the result. No hesitation to recommend them to others.