Kitchen & Bath Designs

Pauline M

a year ago

I wish I could give more stars! I started this process with a zoom meeting with Samantha whose ideas were amazing. I felt like she truly listened to what I wanted and used her knowledge of kitchen design to help me achieve a functional, beautiful kitchen with so many amazing details to make my life easier. The process was pretty flawless. The team was dynamite, respectful, cleaned up every day after themselves. They were personable and paid attention to every detail. Even my dogs loved them! They truly took pride in their work, and I really felt like they weren’t rushing, but wanted my kitchen to be the best it could be (and boy is it the best!). I really can’t say enough about Kitchen and Bath Design – I am beyond happy with our dream kitchen and will forever be grateful that I chose them to create this amazing space for our family. Thank you everyone!

Neal Matos

a year ago

Just would like everyone to know it’s the absolute Best when you have a Professional helping with your Project and at Kitchen & Bath Design they are all Spectacular and couldn’t be Happier Having to had the Pleasure Working with Samantha. Pricing aswell as Great Ideas from Samantha & Anna Awesome

Jenna Winnes

a year ago

After all of the hassle and issues that came up during our bathroom renovation which because of needing our entire house rewired it took just shy of 3 months to complete. Now that being said, we only ordered our vanity cabinet from Kitchen & Bath Designs and that was done quite a few weeks before the start of the renovation. We were told it would take up to 6 weeks to come in. Fast forward to the start of the project and the communication with Anna just wasn’t there. It took longer than expected for our vanity to come in which is understandable with how shipping can be. Our contractor had to call constantly to get answers and figure out was going on with our order. I felt like I could barely get Anna on the phone. And even through email communication she would take too long to respond. Then once our vanity came in it had the wrong hinges or hardware for the drawers etc. so that was the end of July she said 2 weeks to get them in and it took until this last Friday for us to finally have our vanity completed. Not once during this entire process did she ever apologize for any mistakes or mishaps and would constantly place blame elsewhere. It felt like we had to chase her after her if we wanted this bathroom completed. It wasn’t until after they came on Friday to fix the vanity that she not only doesn’t call, but emails us saying how basically everything with the vanity was our contractors fault and then and only then does she apologize to us because in her mind the blame wasn’t on her. Whoever she sent to install the hinges and set the doors must have crooked eyes because they had to nerve to state that our contractor did not install the vanity level….it’s literally perfectly level anywhere you put a level. I feel sorry for anyone getting kitchens done because I couldn’t imagine not having finished cabinets in my kitchen for months. If you’re considering using Kitchen & Bath Designs for any project I’d turn around and run. I’d like to add that my mother-in-law also had her bathroom renovated and first received her vanity in the wrong color that Anna again just blamed on the manufacturer. It took weeks to get the right color vanity delivered and the hinges on hers were also not right and again we had to chase after her to get our bathrooms completed. Probably one of the worst customer service experiences we’ve ever encountered. Better communication could have made this a completely different experience.

Aisha Alvi

3 years ago

This store is located in a small plaza and their shops name is not very obvious at night, usually I go there to pick up delivery from Wish site.

Catherine Cruz

6 years ago

Beutiful Designs, very helpfull staff.they have everything you need to renovate and update the interior of your home.

Ciprian D.

7 years ago

From start to finish this was an excellent experience. Theresa is a forward thinking and creative design profession. And she LISTENS! Attention to detail seems to be her forte. Anna and Dean were warm and welcoming. The installation team….. I cannot say enough! Brian and Ralphie are genius and the work so cleanly. If you don’t want extra headaches and want the kitchen of your dreams go to Kitchens and Bath in Commack! Be sure you go to the correct one. There are quite a few on Commack Rd.