Kurtis Kitchen & Bath

Perry Boatswain

4 months ago

The Prices are not very competitive for builders grade cabinets and lead time to get the cabinets to site are too long.

A N

6 months ago

From the moment I signed the contract, communication was nonexistent and all Kurtis cared about was getting their money. The workers that arrived at my home were inconsiderate, my rep was zero help and lied to me, and Hard Rock and Kurtis don’t talk to each other causing issues and delays. The little website they use for project management is pointless since none of the workers update it. I recommend you go elsewhere.

Diane Parisho

9 months ago

From the start of our kitchen refacing our consultant, Cindy J, was so helpful in guiding our selections and our installer, James, was so meticulous in his work, to the finishing details from other contractors made our kitchen amazing! We are so happy with our kitchen! Thanks to all!

Miguel Figueroa

9 months ago

We had the pleasure of working with Cindy Johnson on our project and she was professional from the beginning to our project was completed, any questions we had she always answered. The crew was also professional and the job was completed when was expected. Thank you all!! Miguel & Evelyn

Ryan Larose

a year ago

The communication is absolutely horrible. My project manager Robert never followed up with anything. He would always answer the phone and say he will handle it. Never followed through. Pretty much everything he said he was going to do never happened. Until I started dealing with a supervisor things were not moving. After I stopped dealing with Robert things started to move forward and the kitchen was completed. Once everything was done I had a leak in the new faucet for my kitchen sink. It leaked water all over the place. When the plumber came back out he started saying how my new sink that I purchased was notorious for having leaks. The weird thing was after he went in and tightened everything up the leak stopped! Wonder what happened there?

Gary Jarinski

a year ago

We had a soaker tub in our condo master bath when we bought five years ago, we never used it. My wife and I decided to get rid of it, so we took some pictures and decided to go to Kurtis in Utica talked to Adam, gave him our measurements. Paula came out we told her what we wanted they came up with a design. Sal the carpenter had everything torn out in a day and put a bench seat in for our new extended shower. Tim came in the next day and got started on the shower looks great. There were some hiccups along the way but project managers Jena and Allen took care of them. Looks great wife happy that’s all that matter !!!!

Paula & Kevin Stemberger

a year ago

Robert was very helpful with his design expertise, and getting our project started and moving along. Ben did an excellent job of managing the day to day of our kitchen facelift. We experienced an issue with the new sink, which forced a delay, but Ben was flexible in rescheduling the remaining work to ensure the project was completed timely. He was very responsive when questions arose and addressed concerns timely. The paint team, Michael & Shane, did an excellent job of removing cabinet/drawer faces, painting the cabinets, applying the hardware, and putting everything back perfectly. They arrived timely, and cleaned up daily. The team who removed old countertops, made wood & trim additions, as well as desk improvements did an excellent job as well. The teams at Kurtis & Hard Rock Granite & Stone worked together to ensure an excellent job of measuring and installing our new Quartz countertop and sink. The plumbing team did an excellent job of reconnecting our dishwasher, new faucet and addressing questions regarding the new sink. Overall, it was an excellent experience collaborating with the teams from Kurtis Home Solutions, and I would recommend their services. We are extremely pleased with our kitchen facelift!

Angela Saunders

a year ago

Kurtis started our projects on May 4, 2023, and all work was completed to our satisfaction by May 24, 2023. From the beginning to the end, we were treated with the upmost respect and every aspect of the work was made in great detail. A special thank you to Cindy, Aaron, Phil and everyone who showed up and worked hard to making us happy. We love our new and improved kitchen! EXCELLENT WORK! We will definitely recommend Kurtis to everyone! So Grateful, James and Angela McMillian

Kelley McMillan

a year ago

I was going to wait for my bathroom remodel to be finished before writing a review but I’m not convinced they are ever going to finish the project. The design process was good and the demo guys did a great job keeping everything as clean as possible. Once the demo was done the whole process broke down. Their buildertrend app is useless since it is rarely updated. Every single trade had to fix what they put up the first time. The electrician put two electrical boxes in the wrong place. I knew one was wrong from day one. The drywall guys put up the wrong drywall in the shower and had to take it down and put up the right stuff. The tile guy (who I actually thought did a great job) didn’t put the tile all the way to the edge of the wall and they had to take it down and replace it. I have no words for the plumber. He installed the wrong plumbing in the shower and then tried to cover it up by buying different fixtures. I finally had to hide the fixtures so he would not try to install them for the third time. Once your project is off schedule they are moved onto other projects so finishing is no longer a priority especially once they have most of your money. All I need to have finished is the plumbing and the toilet that I’m pretty sure the plumber broke. If they just spent one more day at my house it would be done. They said it would be done Wednesday and then changed it to Thursday. They were again a no show. My guess is that I’m either going to have to get a lawyer or call channel 2 hall of shame to get this done. If it is ever finished I know I will like it but the process is beyond ridiculous. They are very expensive and several friends of mine have done similar projects for much less money and definitely less time. Be very careful if you choose to do business with this company

Eric D

a year ago

I couldn’t be happier with my new kitchen!! I had a rough idea want I wanted, and Brian took my ideas , somehow made it better, and presented me with my new kitchen! Thank you Brian for your professional insight and attention to my project. Thank you!!!