American Kitchen & Bath in South Bend, Indiana 46614

American Kitchen & Bath

800 E Ireland Rd, South Bend, IN 46614

4.4 (34 reviews)

Overview:
American Kitchen & Bath is a kitchen remodeling company based in South Bend, Indiana, known for providing a variety of kitchen and bathroom renovation services. The company has garnered a reputation for its customer service and professional approach.

Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Custom cabinetry
– Design assistance

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (574) 291-3508
Website: www.americankitchenandbathcorp.com

Customer Reviews and Sentiment:
American Kitchen & Bath has a solid rating of 4.4 stars based on 34 reviews on Google Reviews.

Positive feedback emphasizes the company’s professionalism, helpful staff, and quality of products, with many customers expressing high levels of satisfaction with their remodeling projects.

Examples of positive reviews include:
“Great place. Would highly recommend!” – John
“Couldn’t be more pleased with the products… of the entire American Kitchen and Bath team.” – Dave House
“Chayanne and his team were terrific in many ways…” – Pat Teverbaugh

However, there are some negative sentiments regarding customer service, with one customer noting an underwhelming experience due to perceived lack of enthusiasm and personal service.

Negative feedback example:
“I felt like we were in a big box store, lacking personal service.” – Ben Barnett

Review Summary:
Positive Sentiments: High quality of service, friendly and knowledgeable staff, good product selection, effective communication, and excellent follow-up.
Negative Sentiments: Underwhelming customer service experience for some customers, particularly regarding personal attention.

Additional Ratings:
BirdEye: 4.4 stars based on 34 reviews, showing a consistent level of customer satisfaction with a few minor concerns.
Total Lead Smart Rating: 8.2

Conclusion:
American Kitchen & Bath appears to be a reliable choice for kitchen and bathroom remodeling in South Bend, IN, praised for their professionalism and quality service. However, potential customers should consider some mixed experiences regarding customer interaction before making a decision.

Member Since September 2024

Listing Id 700316

Contact Info

800 E Ireland Rd, South Bend, IN 46614
(574) 291-3508
Lead Smart Rating :
8.2/10.0

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Listing location

800 E Ireland Rd, South Bend, IN 46614

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Reviews

John

an hour ago

Great place. Would highly recommend!

Dave House

3 months ago

Couldn’t be more pleased with the products we purchased and the professionalism of the entire American Kitchen and Bath team.

Dave Miller

8 months ago

Great store with helpful staff. Good selection for most kitchen and bathroom remodel

Pat Teverbaugh

8 months ago

I recommend AKB to all my friends! Chayanne and his team were terrific in many ways – friendly, knowledgeable, creative, supportive of my decisions, making recommendations, answering questions, following up, staying on budget and, importantly, they recommend reliable and skilled contractors. I’ve completed three projects with AKB in the last few years – two bathrooms and most recently my kitchen remodel. I’m very pleased with all of them. Trusting your remodeler is very important – and I trust American Kitchen and Bath.

Rebecca Anderson

10 months ago

Cheyanne made my experience at American Kitchen and Bath extraordinary. I highly recommend the awesome team at AKB!

Jennifer Graveel

a year ago

Great Service wonderful staff. Designer listened to what we wanted and worked with in our budget. We did have a couple hang ups with the manufacturer, but they took care of the issues with out hesitation. Will definitely use them again with our next project!!

Pamela Pask

a year ago

Tara, in custom framing, was so wonderful & helpful.

Edna Morton

a year ago

Gary has been a great help and a fun person to work with as we remodel our bathrooms! He has great ideas about cabinetry sizes and designs to make our bathrooms look great, along with finishing touches, such as quartz counter top pieces on the seat of our walk-in shower, half wall cap, and niche shelf. We can’t wait to see it finished. I’ll post before & after photos when it’s complete. In the mean time, see Gary for all your bathroom remodel needs!

2 years ago

Super helpful and friendly staff. Great product selection. The process was so easy to redo our bathrooms. I’d go back!

Ben Barnett

2 years ago

It was ok. They have a good selection of Medallion cabinets on display along with different counter tops. We were greeted when we entered but not very enthusiastically. The lady seemed hesitant to help and was more worried about commuting lead time and long delays than getting the process started. I know lead times are long but wanted to get started. We got handed off to another associate who stated again the lead time and it would be a month before they could even start the project. They didn’t even take out information to follow up or schedule a future appointment. Just told us to look around and review products to get an idea of what we like. Felt like we were in a big box store, lacking personal service. Business is booming right now with plenty of work but shouldn’t dismiss customers that could be the future. Was overall an underwhelming experience. Will be looking for a contractor or a cabinet place that provides a more personal touch.