Overview:
Serenity Kitchen & Bath is a well-regarded kitchen and bath remodeling company located in Fort Wayne, Indiana. The company specializes in transforming spaces through comprehensive renovations, providing both kitchen and bathroom remodeling services. They have built a reputation for quality workmanship and responsive customer service.
Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Custom cabinetry
– Fixture installation
– Design consultation
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (260) 749-7028
Website: https://www.serenitykitchenandbath.com/
Customer Reviews and Sentiment:
Serenity Kitchen & Bath has received predominantly positive reviews across various platforms:
Google Reviews: 4.6 stars based on 47 reviews.
Positive feedback emphasizes the company’s professionalism, quality of work, attentive customer service, and respect for clients’ homes during projects.
Examples of positive reviews include:
“Serenity’s team was professional at all times.” – Marsha Roehling
“Steve was the most professional from the start.” – Tammy Brant
“We couldn’t be more pleased… the final result exceeded our expectations.” – Rich Heiser
A negative review mentions difficulties in communication and lack of follow-up which led to customer frustration.
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, timely project completion, excellent customer service, and attention to detail.
Negative Sentiments: Lack of communication and follow-up in certain instances.
Conclusion:
Serenity Kitchen & Bath stands out as a reputable choice for kitchen and bathroom renovations in Fort Wayne, IN, praised for their dedication to customer satisfaction and high-quality work. However, potential customers should take note of the isolated negative feedback regarding communication to better set expectations during the remodeling process.
Member Since September 2024
Listing Id 641573