Kitchen Discounters of America, Inc.

Overview:
Kitchen Discounters of America, Inc. is a kitchen remodeling company located in Lake Zurich, IL. They specialize in transforming kitchens and bathrooms, providing professional design and installation services.

Services Provided:
Kitchen remodeling, bathroom remodeling, cabinet design and installation, project management, customer consultation.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (847) 540-1166
Website: www.kitchen-discounters.com

Customer Reviews and Sentiment:
Kitchen Discounters of America, Inc. has generally positive feedback across various platforms:

Google Reviews: 4.5 stars based on 11 reviews.

Positive sentiments highlight the professionalism, quality of work, and friendly service. Customers appreciated the efficiency of the remodeling process and satisfactory outcomes.

Examples of positive reviews include:
“Jeff has been terrific to work with over many years, remodeling our kitchen and master bath.” – Aaron Friedman
“We have used them for kitchen and bathroom and are happy with the work.” – Elisha Friedman
“Everything went smoothly from picking out designs to ordering to installation.” – Derrick J

However, there is a notable negative review citing issues with project management, communication, and delays in obtaining necessary materials.

Negative review example:
“Extremely disappointed, the project manager was the main problem… Hard time reaching him since he had no voice mail, didn’t text, and became very unprofessional.” – Mary Ann Ullrich

Review Summary:
Positive Sentiments: Professional service, quality remodeling, efficient project management, knowledgeable staff, and satisfactory results.
Negative Sentiments: Communication issues, project management concerns, and delays in receiving ordered materials.

Additional Ratings:
BirdEye: 4.5 stars based on 11 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There is one complaint mentioned in the last three years regarding customer service issues.
Total Lead Smart Rating: 7.5/10

Conclusion:
Kitchen Discounters of America, Inc. appears to be a reliable option for kitchen and bathroom remodeling in Lake Zurich, IL, noted for their professionalism and quality of work. However, potential clients should be cautious of the reported communication issues and project management concerns.