Overview:
Platinum Kitchens & Design is a kitchen remodeling company located in Alpharetta, GA. With a commitment to delivering high-quality kitchen renovations, the company specializes in providing comprehensive design and installation services for a complete kitchen transformation.
Services Provided:
Kitchen remodeling, design consultations, CAD rendering, material selection, project management, and installation services.
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (678) 455-0875
Website: http://www.platinum-kitchens.com/
Customer Reviews and Sentiment:
Platinum Kitchens & Design has received largely positive reviews across various platforms:
Google Reviews: 4.6 stars based on 84 reviews.
Notable positive feedback emphasizes the professionalism, quality craftsmanship, and efficient project management. Customers highlight that the team is communicative and attentive to their needs.
Examples of positive reviews include:
“This was, by far, the smoothest renovation we’ve ever been through.” – Amanda D’Errico
“Platinum Kitchens knocked it out of the park with our kitchen remodel.” – Matt Neese
“From our first contact…we are extremely satisfied customers and highly recommend Platinum’s work…” – Gail Tovrog
A negative review pointed out issues with communication and the payment schedule, expressing concerns regarding the contractor’s licensing and permit processes.
Review Summary:
Positive Sentiments: Excellent craftsmanship, timely and professional service, responsive project management, great communication, and customer-focused approach.
Negative Sentiments: Concerns about the contractor’s license for pulling permits and issues with final punch list items taking longer than expected to resolve.
Additional Ratings:
BirdEye: 4.6 stars based on 84 reviews, indicating an overall positive experience among most customers.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+, reflecting strong customer approval and transparency.
Total Lead Smart Rating: 8.1
Conclusion:
Platinum Kitchens & Design is highly regarded for its superb kitchen renovation services in Alpharetta, GA. Clients appreciate the professional, communicative, and detail-oriented approach of the team, making the renovation experience enjoyable. However, potential clients should be aware of minor concerns related to permit processes and customer service issues raised in some reviews before finalizing their decision.
Member Since September 2024
Listing Id 610568