Overview:
RPI Kitchen & Bath, LLC is a kitchen remodeling company located in Port Charlotte, FL. They specialize in providing high-quality kitchen renovations and offer a range of services to enhance home interiors.
Services Provided:
– Kitchen remodeling
– Vanity installations
– Cabinetry services
– Customer service assistance
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (941) 889-7838
Website: http://www.rpikitchenandbath.com/
Customer Reviews and Sentiment:
RPI Kitchen & Bath has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 6 reviews.
Positive feedback highlights excellent customer service and competitive pricing. Customers appreciated the helpfulness of staff during the selection process and remarked on the beauty of the finished products.
Examples of positive reviews include:
“Easy to work with, great price on beautiful vanity and more.” – Sam Zeno
“Excellent customer service! Jen was amazing as she guided us through the selection process for our new home.” – Melissa Crane
Negative sentiments focus on issues with warranty service and allegations of unethical behavior from management, leading to significant customer dissatisfaction.
Examples of negative reviews include:
“RPI DOES NOT honor warranty… No reputable company would operate this way. Stay away from RPI Kitchen & Bath.” – Ian McCleaf
“Greedy, unscrupulous owner, he stole $1000.00 from us.” – redsox3110
Review Summary:
Positive Sentiments: Excellent customer service, helpful staff, great pricing, and beautiful products.
Negative Sentiments: Warranty issues, allegations of unethical practices, and unsatisfactory customer experiences.
Additional Ratings:
Total Lead Smart Rating: 4.5/10
This rating reflects the mixed customer experiences, highlighting a genuine concern with warranty issues and the number of negative reviews relative to the positives.
Conclusion:
RPI Kitchen & Bath, LLC has both positive attributes and significant concerns based on customer feedback. While they are praised for their customer service and value, potential customers should be cautious of the reported warranty problems and negative experiences shared by some clients before making a decision.
Member Since September 2024
Listing Id 686633