O.R.D Inc. Kitchen & Bath Cabinets in Palm Desert, California 92260

O.R.D Inc. Kitchen & Bath Cabinets

74420 CA-111 #4, Palm Desert, CA 92260

3.4 (9 reviews)

Overview:
O.R.D Inc. Kitchen & Bath Cabinets is a kitchen remodeling company located in Palm Desert, CA. They specialize in kitchen renovations and cabinet installations, offering a range of services tailored to enhance home aesthetics and functionality.

Services Provided:
Kitchen remodeling, cabinet installation, sink installation, general home remodeling.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (760) 565-1431

Customer Reviews and Sentiment:
O.R.D Inc. has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 9 reviews.

Positive feedback highlights the company’s professionalism, timely response, and quality of work in specific instances. Customers expressed satisfaction with their remodeling projects when the work was performed well.

Examples of positive reviews include:
“Very professional!! Many contractors and plumbers didn’t even bother to call back.” – Kevin Osborn
“Beautiful Results complete remodel. My home looks amazing.” – Alejandra Patino
“Quality service done on time at a great price.” – Matthew Schumacher

On the other hand, complaints pointed to issues with craftsmanship, poor customer service, and delays in project completion. Some customers reported significant problems with their remodels, leading to frustrations.

Negative feedback includes:
“The owner is a liar. Will never keep the promise.” – Greg Gregorczyk
“Buyer beware, check all their work with a fine tooth comb before you pay.” – Dan Herrera
“Overall frustration! My husband had to complete some of the touchups himself.” – Tanya McNicol

Review Summary:
Positive Sentiments: Professionalism, timely responses, quality of service when work was completed well.
Negative Sentiments: Issues with delays, poor craftsmanship, lack of communication, and dissatisfaction with customer service.

Additional Ratings:
BirdEye: 3.4 stars based on 9 reviews, confirming a trend of mixed reviews.
Total Lead Smart Rating: 5.2

Conclusion:
O.R.D Inc. Kitchen & Bath Cabinets has demonstrated potential in delivering quality kitchen remodeling services in Palm Desert, CA, with several customers praising their work. However, prospective clients should be cautious due to the numerous negative experiences regarding project management and customer service.

Member Since September 2024

Listing Id 682256

Contact Info

74420 CA-111 #4, Palm Desert, CA 92260
(760) 565-1431
Lead Smart Rating :
5.2/10.0

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Listing location

74420 CA-111 #4, Palm Desert, CA 92260

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Reviews

kevin osborn

6 months ago

5 stars plus They called us almost immediately after hours and made arrangements to fix and install a new kitchen sink. We couldn’t do it because the granite cut out was too small. They were finished very quickly and left no mess. Very professional!! Many contractors and plumbers didn’t even bother to call back. Mr Rosales is excellent.

Greg Gregorczyk

2 years ago

The owner is a liar. Will never keep the promise. They could be just OK for cabinets but don’t use them for anything else. They did house remodeling for us. Estimated 6-8 weeks in reality took them 6 months, even by then wasn’t done and we had to get rid of them. Sloppy job, a lot things to fix after them. Stay away from them !!!

Sonia Patino

5 years ago

Loved my kitchen after the remodel never been happier. I would definitely recommend this place it’s my go to for my next remodel !!

Dan Herrera

5 years ago

Many issues..kitchen remodel looked great at first. Holes, like missing dry wall hidden behind stove, dishwasher and washing machine of course I didn’t notice until I had appliances replaced then you see the 4x4s exposed, kitchen island, is not leveled, anything round placed on island counter rolls off, like oranges, pencils etc:, broken kitchen window and dent in my chrome thermador over stove hood which occurred when one of the workers dropped it, ORD tried to pound out but still dented. Tile floors in various areas are loose. Kitchen sink and faucet were the worst, under sink leaks, quality poor, again you don’t know, as they looked great initially.I had called ORD with my complaints but as they were paid in full I never heard from them again..buyer beware, check all their work with a fine tooth comb before you pay….

Alejandra Patino

5 years ago

Beautiful Results complete remodel. My home looks amazing. Great communication through the process. I have received a lot of compliments every time i invite friends over. Especially my kitchen and bar. So happy with results thank you. So worth it the investment. Would definitely recommend Octavio.

matthew schumacher

5 years ago

Quality service done on time at a great price. Love my new kitchen, and so does everyone else. Overall, would highly recommend!

Tanya McNicol

7 years ago

ORD Construction remodeled my kitchen several years ago and they did a fairly good job. So, when we decided to do a larger remodel (all floors, master bath, replace all windows) we called them again. This time the job was horrible. The project was completed 3 times longer than promised, lack of responsiveness and over all frustration! My husband had to complete some of the touchups himself, and the crew helped them selves to our tools in the garage (Octavio promised to send them, but this never happened), and our towels that they used for rags. Definitely would not recommend.