Reviews
Brian Peterson
T&M General Contractors Inc 6 years agoExtremely disappointed in the crain service . What a joke. The crain he has is junk and he charges $150 per hour. Do not use him or waste your time with him. He does what he wants when swinging trusses, and does not work safely. I feel I was totally ripped off. Oh and he says, “he can’t afford big insurance like the madison crain companys”, so watch out what ever that means.
Lance Breitstein
Friede & Associates a year agoMy 5-star review of Friede is the most important kind of review. Not every project goes perfectly, sometimes there are issues or disputes and what really matters is how those issues get resolved and that is the subject of this post. What is so commendable about Friede is how professionally they handled my customer experience when I had a minor complaint at the end of the project. Without a doubt, all craftsmanship and work was done exceptionally well. However, we had an issue regarding a quote from a subcontractor as well as some timing concerns. Scott Truehl invited us into their office to talk face-to-face and handle the matter as it should be handled. Scott did such a fantastic job listening to our side of the matter, to objectively and impartially review the issue, and to work with us to make sure we all left the table happy. The project we did with Friede wasn’t a massive commercial project. They didn’t need to take the time to make sure we were walking away happy. But they did because that is who they are as a company and their actions are true to their values. Thank you Pat, thank you Scott, and thank you Friede & Associates for the awesome job!