Damage Control Restoration in New Berlin, Wisconsin 53151

Damage Control Restoration

2616 S 162nd St, New Berlin, WI 53151

4.3 (16 reviews)

Overview:
Damage Control Restoration is a general contractor located in New Berlin, WI. This company specializes in restoration services and home remodeling, effectively addressing various damage issues such as water and fire incidents, while also offering extensive remodeling solutions.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Home remodeling
– Emergency clean-up services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (800) 716-2565
Website: http://damage-control.com/

Customer Reviews and Sentiment:
Damage Control Restoration has a rating of 4.3 stars based on 16 reviews.

Positive feedback emphasizes the company’s rapid response, efficiency, and quality of workmanship. Customers have highlighted their satisfactory communication and the professional handling of restoration projects.

Examples of positive reviews include:
“FAST, they are EFFICIENT, these guys fixed my burned house so quickly…such good people” – Ryan Borowski
“Outstanding workmanship and quality!” – Helen Wronski
“Professional, attentive to the project, fairly priced and personable.” – Marlee Hendricks

Negative sentiments reflect unresolved payment issues from contractors who have worked for the company, along with complaints about communication and project management from customers regarding promised timelines and item returns.

Examples of negative reviews include:
“I would not hire or do any work for this company…still have not been paid.” – Nick Widholm
“We had a fire…over promised and under performed throughout the restoration.” – Terry Dunsworth

Review Summary:
Positive Sentiments: Rapid response, efficient services, high-quality workmanship, excellent communication, and professionalism.
Negative Sentiments: Issues with contractor payments, project delays, and lack of follow-up on customer concerns.

Additional Ratings:
BirdEye: 4.3 stars based on 16 reviews, indicating a good level of customer satisfaction.
Total Lead Smart Rating: 6.8

Conclusion:
Damage Control Restoration demonstrates a strong capability in restoration and remodeling services, praised for their efficient response and quality work. However, potential customers should consider the mixed reviews and issues related to contractor payments and customer communication when deciding to engage their services.

Member Since September 2024

Listing Id 675600

Contact Info

2616 S 162nd St, New Berlin, WI 53151
(800) 716-2565
Lead Smart Rating :
6.8/10.0

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Listing location

2616 S 162nd St, New Berlin, WI 53151

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Reviews

ryan borowski

a month ago

They are FAST, they are EFFICIENT, these guys fixed my burned house so quickly and did such a good job, i have not felt so relieved and happy, i have my garage and my front porch back, no issues what so ever and they even call to make sure everything is up to your standards, such good people

Nicole

5 months ago

We had a pipe burst at our office. Company was there in 30 mins cleaning up.

Gregory Schumacher

a year ago

sorry to say but , I’m a contractor that did work for Damage contro,l 5 monthes later still have not received payment for my work…

Nick Widholm

4 years ago

1 star is being to generous. I would not hire or do any work for this company. We finished a job in January for them and still have not been paid. No one returns calls and when I stopped in office all I received were lies from Paul Winter. They are most unprofessional company I have ever dealt with.

Helen Wronski

4 years ago

Outstanding workmanship and quality!

Andrea Bach

4 years ago

We used Damage Control for some water damage we had from a leaking roof. Through their excellent work on that project, we found out that they also did home remodeling. After a few quotes from other companies along with Damage Control, we decided to go with them again for our complete bathroom and kitchen remodel. We are so pleased with the work! A few hitches here and there which is always to be expected with any remodel, but everything was handled professionally and communication was terrific. Would not hesitate to use them again. In fact, in a month we will be using them again to paint the outside of our home!

Terry Dunsworth

5 years ago

We had a fire in April 2018. Damage Control was our restoration company recommended by our insurance company and agent. They over promised and under performed throughout the restoration. Have emails on file to document timelines promised versus completed. Items ( desktop computer, 3 disc wall mount CD player) were removed from the home that were never documented. Also numerous items taken for cleaning (CRDN Company for Damage Control) that were never credited for insurance or returned. When I confronted Eva at Damage Control, she said she would research and get back to me. That was in the fall of 2018. She has been given numerous opportunities to contact me, and has not. Many issues still not resolved. I would not recommend Damage Control.

Matthew LaBuda

5 years ago

Combined the great experience of a super high end remodeler with an investment lower than almost all competition. The team was great and was able to accomodate a tight turn around on our basement remodel.

Mike Buettner

5 years ago

Did a great job from start to finish!

Marlee Hendricks

5 years ago

Professional, attentive to the project, fairly priced and personable.