Means Lumber Co

Overview:
Means Lumber Co is a general contractor located in Beckley, WV. The company is well-regarded for providing high-quality building materials and home improvement products with a focus on customer service.

Services Provided:
– Building materials
– Home improvement supplies
– Decking
– Construction advice

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (304) 253-5577
Website: http://meanslumber.com/

Customer Reviews and Sentiment:
Means Lumber Co has a favorable rating of 4.6 stars based on 53 reviews.

Positive feedback frequently highlights the company’s knowledgeable staff, quality products, and excellent customer service.

Examples of positive reviews include:
“Randy Stump & the others make this place a joy to do business with.” – LA Nahum
“First class people and products.” – Randall Moore
“Great place and great people.” – Greg Neely

However, there is a notable negative review regarding customer service, indicating issues with the quality of delivered products:
“I had ‘premium’ deck boards delivered… Pretty poor customer service.” – Garrett Johnson

Review Summary:
Positive Sentiments: Knowledgeable staff, high-quality products, helpful service, and strong customer relationships.
Negative Sentiments: Issues with product quality and customer service responses.

Additional Ratings:
BirdEye: 4.6 stars based on 53 reviews, reflecting consistent customer satisfaction with some isolated issues.

Total Lead Smart Rating: 8.0

Conclusion:
Means Lumber Co is a reputable choice for building materials and home improvement needs in Beckley, WV, known for their excellent customer service and quality products. Nonetheless, potential customers should be mindful of the few negative experiences reported, particularly regarding product quality and delivery service.