Design Pro Remodeling

Mary Beth Champlin

10 hours ago

With a leaking ceiling, it was Design Pro Remodeling to the rescue. Tyler & his team were quick to respond and resolved the issue quickly, efficiently and with a reasonable price. I will definitely be using them for future projects!

Austin Harman

a day ago

MD and team did a great job on our kitchen and office project this spring. MD was a strong communicator and picked up the phone 100% of the time I called with questions or concerns. He frequently visited our site. Pricing was clear in the contract, and any additional work order or upgraded materials costs were made clear and fair. The crew was respectful of our space and professional. The final product is a really clean and modern look, with a lot of attention to detail in important areas like the flooring and countertop. They stuck right to their timeline so that we could get moved into our new kitchen in time for a busy summer and fall ahead!

Vanina Speciale

2 days ago

Is the second time we have the luck to work with Design Pro Remodeling, and it’s not going to be the last. They finished on the stipulated time, worked with excellence attending all the details. The teams work fast, they are clean, very respectful and assertive with the recommendations and advice. We can’t be grateful enough!

Tom Gehring

a week ago

Andrew and his project manager Charlie did an awesome job on a two bathroom remodel. They were on time, on budget, and extremely responsive. The work was very high quality. They provided frequent and accurate status reports. Most highly recommended.

Bob Dahlke

2 weeks ago

Taquan Carey was the onsite project manager for our recent home remodel in Arlington, VA, which included a new kitchen, redone bathrooms, and new flooring throughout the house. He was very well cast in the role, always available and responsive, which made all the difference because we were working abroad throughout the whole time period when the work was done. Taquan was 100% dependable, which really reassured us, leaving no detail to chance and keeping us informed as the work progressed through regularly scheduled video calls. His upbeat demeanor kept us and the onsite workers on track and motivated to work through every design/tech issue that presented itself, and the result is a beautifully remodeled home that was ready for us to move back into once we returned to the U.S., on time and within budget. Taquan gets things done!

Emily Vassil

3 weeks ago

This is a difficult review to write since I genuinely enjoyed the people we encountered at Design Pro. Unfortunately, the quality of work, communication, and pricing are all very underwhelming and disappointing. I selected DP after receiving 3 estimates for renovating a condo. With respect to communication, it was difficult knowing what was true and what was not. One day, I’m told they can’t put sconces on a certain wall and then the next time I visited the home, sconces were installed on that wall. Great! But why did you say they couldn’t be/what changed? Another example – They presented the only options for shower door hardware and then suddenly there were more options when the designer asked. One day I’m told the kitchen wall needs rebuilt and it will be an extra cost, then when I question, I’m told it’s stable enough. They never brought up the fact that the kitchen wall had a different issue, not at demo, not at cabinet install. I only noticed it by chance – the cabinets weren’t all even once up. A good contractor notices things like that and brings it to the client. The neighbors often complained about liquid falling onto their balcony or noise, and Design Pro didn’t seem to take it seriously because it kept happening (if you have sensitive neighbors I would skip Design Pro). Often times I felt like we were talking in circles or like I was hitting my head against a wall. The project manager, Matt Meehan, was recommended by a family friend. He’s a very nice guy but ended up having a very minor role and disappeared in February while the project continues except to check on the last invoice. I think I could count on two, maybe one hand, how often he came to the site. I should have known to move on when Matt asked a few times “if I wanted to pull DC permits” as if it was up to me as a homeowner and as if I knew anything about DC regulations (turns out we 1000% needed permits for this gut job). Our project was delayed months due to the fact that Design Pro didn’t recommend permits. I understood that projects often take longer than usual and asked that Design Pro let me know as soon as they knew that there was no way move-in would happen before Christmas. That simple request was ignored. I finally gave them a deadline of Feb. 1, and then they asked for 2 more weeks. I had to cancel the movers and rush to find somewhere to live. Meanwhile, when I’d stop over in the middle of the day, there were many days no one would be here working. Regarding craftsmanship, Design Pro likely has talented crews and maybe can do a decent job on some simple projects. However, if you’re looking for a reasonably well done luxury job and spending six figures, I would recommend elsewhere. The finishes in the condo are sloppy. The closet doors were either not measured correctly or not put on correctly. They will respond and say these are punch list items (I will report back once fixed), but some of these things have been worked on multiple times and I’m not sure why anyone would be happy with that initial work. Their response to literally cracking the marble tile during the grout process was that it happens often with the tile chosen. They don’t seem to have super high level floor people (e.g. hoping to do a herringbone engineered wood entryway but after two tries, it was determined DP couldn’t complete it.) This is also obvious by the fact that the marble border around the bathroom floor tile is different widths at various places (and tiling took almost 3 months). Some of the costs of certain line items is outrageous in my humble opinion. I certainly upgraded in some areas and want to pay them fairly. But $700 for copper compression fittings that we never knew about? $1900 for four recessed lights on top of the almost 5k to drop the ceiling that the lights were going in? $500 up-charge because we went with two wall sconces in the half bath as opposed to one? Outside of one or two “add-ons”, we were never given change orders. I wish everyone at Design Pro the best. I would not recommend them for complex or high-end projects.

Mary Kitchen

a month ago

I recently had a large addition designed and built by Design Pro. My project manager, Andy Robison, was amazing, always there to answer my questions and keep everything moving on schedule. I could reach him any time and he helped me when I wanted changes and things done exactly my way. I wanted a 17 foot high vaulted ceiling, fireplace stretching up to this at this height, skylights, and floor to ceiling gorgeous windows everywhere possible. They did it. It was magical, light and airy. The construction was not only fun to go through (yep, really) but turned out great. In order to live completely on the first floor of our two story house we wanted a large, new family room, a new master bath with roll in shower, and the old family room converted into a new gorgeous bedroom, huge walk in closet, and new stacked laundry. They also created a beautiful wrap around deck. They did it! We love living in it!

Isabel T. Deegan

a month ago

First of all, the company prompt and personal response was great. I met with Taquan Carey, and I can not say enough good things about him, most of all : professional, engaging and receptive . He demonstrated an understanding of the project and the timing of it. The foreman , Esau, and his team ( crew ) that came, was also incredibly professional and accommodating . Taquan kept me informed about changes and other issues. They all did a beautiful job. We will certainly use Design Pro ans I will ask for Taquan Michael and Isabel Deegan

Tim Sebenick

a month ago

Very positive experience. Matt was responsive and communicative through the process and managed subcontractors and venders well. Crews were clean and professional. Addressed errors and problems as they arose without any pushback. Highly recommend.

Gail Graves

2 months ago

The Design Pro team, especially our project manager Andy R., did an amazing job on the remodel of a condo my brother-in-law purchased in Alexandria, VA. As he recently had a stroke I had to manage the reno from Georgia. Andy was prompt to respond and took care of all our needs. All the work (and changes we made) were finished exactly on time for move-in!