Overview:
DFW Improved is a general contractor and remodeler located in Plano, Texas. The company specializes in a wide range of home improvement projects, including kitchen and bathroom remodels, home additions, and custom builds. With a solid reputation built over the years, they have served numerous clients in the area.
Services Provided:
– Kitchen and bathroom remodeling
– Home additions
– Custom home builds
– Paver patio design and installation
– Project management
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (972) 787-0661
Website: https://www.dfwimproved.com/?utm_campaign=website&utm_medium=gbp-website-button&utm_source=google
Customer Reviews and Sentiment:
DFW Improved has garnered positive praise from a majority of its customers across several platforms.
Google Reviews: 4.7 stars based on 404 reviews.
Positive feedback highlights the company’s professionalism, responsiveness, and quality of work. Customers have expressed high satisfaction with their remodeling projects and the overall communication throughout the process.
Examples of positive reviews include:
“I would be happy to answer any questions. They were simply great to work with!” – John Powell
“DFW Improved was a great choice for our bathroom renovation.” – Hollie Matthews
“The level of professionalism was exceptional from beginning to end.” – Lisa Michaud
However, some complaints have been noted, including a significant issue raised by a reviewer regarding contract disputes, poor communication post-service, and unresolved issues with repairs.
The complaint stated:
“Despite our efforts to settle, they persist in prolonging the dispute.” – Anonymous Reviewer
Review Summary:
Positive Sentiments: Professionalism, responsive communication, quality workmanship, timely project completion, and outstanding project management.
Negative Sentiments: Issues with contract disputes, communication failures post-service, and unresolved repair concerns.
Additional Ratings:
BirdEye: 4.7 stars based on 404 reviews, aligning with the positive customer sentiment.
Better Business Bureau (BBB): The business has a profile but is not accredited and holds a BBB rating of NR (No Rating). There have been complaints regarding service disputes, with ongoing ratings reflecting the complexity of the issues raised.
Total Lead Smart Rating: 7.5/10
Conclusion:
DFW Improved is a solid choice for those seeking home remodeling and renovation services in Plano, TX. Their track record of high customer satisfaction, professionalism, and quality work stands out. However, potential clients should also be cautious of the reported complaints and ensure thorough communication throughout their project.

Member Since September 2024
Listing Id 685726