Another Level Restoration in DeSoto, Texas 75115

Another Level Restoration

1601 Osprey Dr # 205, DeSoto, TX 75115

4.4 (7 reviews)

Overview:
Another Level Restoration is a general contracting company based in DeSoto, TX. They specialize in home renovations and restoration projects, providing a range of services to enhance residential spaces.

Services Provided:
– Home renovations
– Remodeling projects
– Water damage restoration
– General contracting
– Interior and exterior home improvements

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (972) 224-2958
Website: https://www.anotherlevelrestoration.com/

Customer Reviews and Sentiment:
Another Level Restoration has garnered a positive reputation with an average rating of 4.4 stars based on 7 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, timely service, and high-quality workmanship received during remodeling projects. Customers have praised their customer service and prompt communication.

Examples of positive reviews include:
“Another Level Restoration provided paint samples for the fireplace… finished the project sooner than expected.” – Farah Vann
“They were professional, timely, and knowledgeable… excellent customer service.” – Traci Murray
“This was an awesome experience! All of the workers arrived at the scheduled time.” – Yolanda Jones

On the other hand, there is a notable negative review highlighting failures in communication and scheduling:
“They were late each day… made no attempt to make sure there was additional damage.” – n s

Review Summary:
Positive Sentiments: Professionalism, timely service, high-quality workmanship, excellent customer service, and proactive communication.
Negative Sentiments: Issues with time management, communication failures, and customer dissatisfaction.

Additional Ratings:
Google Reviews: 4.4 stars based on 7 reviews.
Total Lead Smart Rating: 7.3

Conclusion:
Another Level Restoration is a reputable choice for home renovation and restoration needs in DeSoto, TX, renowned for their professional approach and quality work. However, prospective clients should be aware of the mixed reviews regarding scheduling and communication, which could impact their experience.

Member Since September 2024

Listing Id 633315

Contact Info

1601 Osprey Dr # 205, DeSoto, TX 75115
(972) 224-2958
Lead Smart Rating :
7.3/10.0

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1601 Osprey Dr # 205, DeSoto, TX 75115

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Reviews

Farah Vann

3 years ago

Completed a makeover of my family room. I wanted to do something different with fireplace because I did not like the white. I decided to make fireplace a focal point. Another Level Restoration provided paint samples for the fireplace and made great recommendations for the stone. They were very professional, keep me updated, and finished the project sooner than expected. I would definitely recommend this company for any remodeling or makeover projects. I will be using them again soon.

Traci Murray

3 years ago

Purchased older home, but with their help, it looks very modern now. Entire team was professional, timely, and knowledgeable. Excellent customer service. Highly recommend for anyone wanting a high quality home renovation for a reasonable price.

T Edwards

3 years ago

I would highly recommend this company. Very professional and family oriented. They will always be our company of choice. We had a flood and from beginning to end they was on top of it. They are wonderful and work is GREAT.

Yolanda Jones

4 years ago

This was an awesome experience! All of the workers arrived at the scheduled time, they were professional at all times, and provided top quality workmanship. The owners were extremely professional and helpful with assisting us with our choices. We highly recommend this company if you are planning any remodeling!!!

Carole King

4 years ago

I was, and still am, very pleased with this company and the level of service I received. They did a fabulous job on my garage, far beyond what I expect. From the boss to the workers was very professional. Whenever I had a question, I was never treated as if I was a bother. I’m looking forward to working with this company on my next project. I’ve already passed on they’re info to others. A big thumbs up to you.👍

n s

6 years ago

I would not recommend them nor use them ever again. They were late each day that they were supposed to come by, picked up equipment when our floors were still wet and made no attempt to make sure there was additional damage.. this caused them to not even dry all the floors that had water damage. We called several times to them and our adjuster also attempted with no luck, they called us 2 days later to come and finish drying the floors that they failed to do.. at this point we had already pulled out the floors because they were saturated in water. They were sent out by our insurance company, not a company we chose. In the future we will chose our own vendors, unfortunately we learned the hard way.

Marcus Lockhart

9 years ago

Another Level Restoration did an excellent job on Master Bathroom, Office, and Outdoor (Gutters, Fascia, etc…) Renovation. I would recommend based on the customer service, workmanship, and detailed estimates.