Overview:
Eaton Construction Services is a trusted general contractor located in Knoxville, TN. The company specializes in a variety of construction services, focusing on remodels and home additions, and has built a reputation for excellent customer service and high-quality workmanship.
Services Provided:
– Remodeling services
– Home additions
– Kitchen renovations
– General contracting
– Restoration after accidents
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (865) 236-0054
Website: https://www.eatonprojects.com/
Customer Reviews and Sentiment:
Eaton Construction Services has a strong overall rating of 4.4 stars based on 15 reviews across various platforms.
Positive feedback emphasizes the professionalism, promptness, and respect shown by the team. Customers have highlighted their satisfaction with the quality of work, communication, and responsiveness.
Examples of positive reviews include:
“Best construction / remodel company in East Tennessee !!” – Dale Burnett
“It is always a pleasure to do business with Brandon! His Team is very professional!” – S E
“They did a great job fixing our house after a car accident… Very respectful of our space.” – Kristina Binkley
However, there is a notable negative review regarding a lack of communication, with one customer stating their appointment was missed without notice, indicating that customer service may need improvement in certain areas.
Review Summary:
Positive Sentiments: Professional and responsive service, high-quality workmanship, timely completion, and reasonable pricing.
Negative Sentiments: Issues with communication, particularly related to missed appointments.
Additional Ratings:
BirdEye: 4.4 stars based on 15 reviews, reflecting a generally positive sentiment with some concerns regarding customer service.
Total Lead Smart Rating: 7.5
Conclusion:
Eaton Construction Services appears to be a reliable option for construction and remodeling services in Knoxville, TN, with a strong reputation for quality work and professionalism. However, potential clients should consider the reported communication issues and ensure clear expectations are set before starting a project.
Member Since September 2024
Listing Id 657678