Custom Creations Remodeling in Scranton, Pennsylvania 18508

Custom Creations Remodeling

100 Smallacombe Dr # 40, Scranton, PA 18508

4 (4 reviews)

Overview:
Custom Creations Remodeling is a general contractor based in Scranton, PA, specializing in home building and remodeling services. The company is known for its responsiveness and commitment to customer satisfaction.

Services Provided:
– Home building
– Remodeling
– Deck replacement
– General construction

Hours of Operation:
Closed on Sundays.

Contact Information:
Phone: (570) 499-4824

Customer Reviews and Sentiment:
Custom Creations Remodeling has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the company’s professionalism, timeliness, and quality of work. Customers appreciated the friendly service and responsiveness throughout their projects.

Examples of positive reviews include:
“Custom creations built our home on time Under budget and the job was excellent.” – Thomas Dandrea
“Everything was professionally done. I was very pleased that he kept us informed as the installation progressed.” – Anthony Grushinski

However, there was significant negative feedback from one reviewer expressing dissatisfaction due to a perceived lack of communication and a failure to deliver materials after a deposit was made, leading to frustration.
“This guy is a crook! BEWARE.” – CM M

Review Summary:
Positive Sentiments: Professionalism, prompt service, friendly communication, quality workmanship, and reasonable pricing.
Negative Sentiments: Communication issues and specific complaints regarding deposit handling and project initiation.

Additional Ratings:
Total Lead Smart Rating: 5.5

This rating reflects the overall customer satisfaction, including both positive experiences and the serious complaint about deposit handling noted in one review. Given the limited number of reviews, this score indicates a more cautious approach to customer feedback.

Conclusion:
Custom Creations Remodeling offers a range of remodeling and construction services in Scranton, PA, with a track record of positive experiences for some customers. However, potential clients should consider the negative review regarding deposit and communication issues before proceeding with their services.

Member Since September 2024

Listing Id 697852

Contact Info

100 Smallacombe Dr # 40, Scranton, PA 18508
(570) 499-4824
Lead Smart Rating :
5.5/10.0

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Listing location

100 Smallacombe Dr # 40, Scranton, PA 18508

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Reviews

CM M

a year ago

THIS GUY IS A CROOK! BEWARE met with Tom d’andrea, was knowledgeable and courteous. researched his license and whatever I was able to find as far as reviews. while there was not much information available, everything i was able to find was a glowing review. A search with the bureau of consumer protection at the office of the attorney general also returned a clean report. My search at the better business bureau also showed an A+ rating. bas on the foregoing I gave him a substantial deposit which he told me was required for him to procure needed supplies and commit to the job. After several hours passed and he had not returned to my home with the materials he stopped responding to my texts and voicemail boxes on both phone numbers provided were full and not accepting messages

Thomas Dandrea

2 years ago

Custom creations built our home on time Under budget and the job was excellent They were on time every day they cleaned up at the end of every day and they were all very nice to work with. I would definitely recommend custom creations to build your home or do any of your construction needs on time and maybe under budget

Anthony Grushinski

3 years ago

Tom and his crew were very friendly and responsive to our questions concerning the replacement of our deck with a 12×24 deck with half the deck with a roof. Everything was professionally done. I was very pleased that he kept us informed as the installation progressed. His pricing was very reasonable.