Fort Rock Construction in Cottage Grove-OR, Oregon 97424

Fort Rock Construction

78911 Whetham Way, Cottage Grove, OR 97424

4.2 (9 reviews)

Overview:
Fort Rock Construction is a general contractor based in Cottage Grove, Oregon. The company specializes in various remodeling and construction projects, including kitchen remodels, bathroom renovations, and deck replacements.

Services Provided:
– Kitchen remodeling
– Bathroom renovations
– Deck construction and replacement
– General contracting
– Home accessibility improvements

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (541) 767-1611
Website: www.fortrockconstruction.com

Customer Reviews and Sentiment:
Fort Rock Construction has generally positive reviews across several platforms with an average rating of 4.2 stars from 9 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and good communication throughout projects.
Examples of positive reviews include:
“Fort Rock is a first-class outfit.” – Mark Pruett
“They were professional and had good communication throughout the project.” – Katie Wornson-Knaak
“I will definitely be using them again for future work.” – Marcie Swain

Negative sentiments arise from dissatisfaction with customer service, specifically regarding the attitude of some owners.
Examples of negative reviews include:
“Owners are too uptight.” – Jenell Brown
“Snobs think they know it all and charge way too much.” – Jenell Cave-Brown

Review Summary:
Positive Sentiments: Professionalism, quality work, good communication, and helpfulness throughout projects.
Negative Sentiments: Customer service issues, particularly related to attitude and pricing.

Additional Ratings:
Google Reviews: 4.2 stars based on 9 reviews.
Total Lead Smart Rating: 6.5/10.

Conclusion:
Fort Rock Construction appears to be a reliable choice for remodeling and construction projects in Cottage Grove, OR, especially praised for their quality workmanship and professionalism. However, potential clients should consider the mixed reviews regarding customer service before making a decision.

Member Since September 2024

Listing Id 630573

Contact Info

78911 Whetham Way, Cottage Grove, OR 97424
(541) 767-1611
Lead Smart Rating :
6.5/10.0

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Listing location

78911 Whetham Way, Cottage Grove, OR 97424

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Reviews

Mark Pruett

10 months ago

We wanted to replace our 17-year-old composite deck, which had served us well but was now rapidly deteriorating. We had several ideas, some half baked, others quite thoroughly baked. When John came out from Fort Rock, he brought along a case of catalogs and samples and walked us through them to let us see the wealth of possibilities in both material and construction. Then he did something extraordinary. He listened. And gradually, over the next week or so, he helped us develop a plan for a deck that would be beautiful, durable, and easy-to-maintain. That initial consultation and follow up set the pattern for the construction itself. John, Tom, Kevin, and Aaron let us know what they were doing every step of the way. They were never less than helpful and courteous, and their work went beyond our expectations. The deck is gorgeous. Fort Rock is a first-class outfit.

Katie Wornson-Knaak

a year ago

We highly recommend Fort Rock Construction for any remodeling project! They turned our 2 small bathrooms into 1 big accessible bathroom. They were professional and had good communication through out the project. The work is very high quality…We would hire them again.

Marcie Swain

2 years ago

Fort Rock did an amazing job on my kitchen remodel. They were very professional, always on time and very communicative. The did a great job and I will definitely be using them again for future work.

D Evernden

3 years ago

Fantastic job….THANKS

Shann Ormsbee

4 years ago

I have worked with Fort Rock Construction on multiple projects and always happy with their quality, work ethic, and communication. Their work is outstanding and I would not hesitate to recommend them to my friends and family. Shann Ormsbee Owner, Key Concrete Revolution LLC

Jon Mermis

4 years ago

Easy going, punctual and very knowledgeable. I Recommend to friends and family. Jon Mermis UPS Stores

Jenell Brown

5 years ago

Owners are to uptight

Jenell Cave-Brown

5 years ago

Snobs think they know it all and charge way to much

Chuck Du Fault

6 years ago

John is knowledgeable and easy to work with. He has an outstanding crew that can help with your remodel or in-home accessibility needs.