Southern Restoration & Construction in Matthews, North Carolina 28105

Southern Restoration & Construction

648 Matthews-Mint Hill Rd, Matthews, NC 28105

3.1 (9 reviews)

Overview:
Southern Restoration & Construction is a general contracting company located in Matthews, NC. The business provides a range of construction services but has faced significant criticism regarding their reliability and communication.

Services Provided:
General contracting, window installation, siding repairs, construction project management.

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (704) 579-6460
Website: https://www.southernrc.com/

Customer Reviews and Sentiment:
Southern Restoration & Construction has received mixed to negative reviews overall:

Google Reviews: 3.1 stars based on 9 reviews.

Positive feedback highlights quality work and knowledgeable staff.

Examples of positive reviews include:
“Great quality of work.. Mike was very easy to work with.” – Ashly Ely
“Knowledgeable and quality building materials. My go to place!” – Benjamin Johnson
“This company is the Best in Charlotte hands down!” – The Truth

Negative feedback centers around poor communication, delays, and unprofessionalism:
“We worked with this so called professional company… full of promises that always fall short on delivery.” – Michael Franks
“We have made several calls and sent numerous emails… this has to be the most unprofessionally ran company.” – Amanda Watson
“Stay away from this company if you can!” – Terry Roberts

Review Summary:
Positive Sentiments: Quality workmanship, knowledgeable staff, timely flood restoration.
Negative Sentiments: Unreliable communication, project delays, failure to respond to issues.

Additional Ratings:
BirdEye: 3.1 stars based on 9 reviews, reflecting a trend of dissatisfaction with services.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints with unresolved issues.

Total Lead Smart Rating: 3.5

Conclusion:
Southern Restoration & Construction has significant issues that potential customers should consider, including poor communication and a history of delays in service. While they have some satisfied customers, the prevailing negative reviews highlight serious concerns about reliability and professionalism.

Member Since September 2024

Listing Id 668062

Contact Info

648 Matthews-Mint Hill Rd, Matthews, NC 28105
(704) 579-6460
Lead Smart Rating :
3.5/10.0

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648 Matthews-Mint Hill Rd, Matthews, NC 28105

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Reviews

Michael Franks

a year ago

We worked with this so called professional company on a few projects and the outcome simple. They are full of promises that always fall short on delivery and never Mae the mistake of believing that they pay their sub contractors this is why no work gets done . SRC jumps from contractor to contractor and cheating everyone in their path please avoid this company

Amanda Watson

a year ago

We purchased windows from this company and paid in full on April 1, 2022. These windows were delivered to our condominium in late May have been sitting the the sair well waiting for this company to install.We have made several calls and sent numerous emails to Trae the owner; which none have been responded too. One were able to make contact with Trae once in November , when we asked when we could expect our windows to be installed he stated ” he didn’t know ow to call back later!” Since them he’s never answered any more of our calls. This has to be the most unprofessionally ran company in Charlotte. I would NEVER recommend this company or their services. It has been 10 months since we paid for new windows and installation and they haven’t been installed. We are now stuck with paying another contractor for installation. STAY CLEAR OF THIS COMPANY!!

Terryl Nichols

a year ago

One of their workers broke our dining room ceiling light. I was told by Kenny to buy another one and send a copy of the receipt to him. My husband and I even got a much lesser priced light than the one they broke. We spent $71.00 on a standard ceiling light and sent Kenny the receipt. That was Sept. We were told it would take maybe a couple of weeks because of bookkeeping. It is now November and we can’t reach them. Everyone’s vm is full or not set up. Not trustworthy

Ashly Ely

2 years ago

Great quality of work.. Mike was very easy to work with.

Terry Roberts

2 years ago

Stay away from this company if you can! The HOA at my condo contracted this company to complete siding repairs on our building. 1)Started weeks later than originally agreed upon, with no updates provided. 2) Was supposed to be completed within a few months max. It’s been over 2 months since starting, they have worked less than 5 days total. 3) On the days they do work, they show up hours earlier than agreed upon, leave nails throughout the parking area, and do a poor job of cleaning up. 4) Several residences have voiced concerns to the HOA and Southern Restoration, with zero response from anyone. At this point I’ve assumed they quit and we have a half torn apart building.

Benjamin Johnson

4 years ago

Knowledgeable and quality building materials. My go to place!

The Truth

4 years ago

This company is the Best in Charlotte hands down! We had a flood in our house and their crews knocked all the work out in a timely matter. Ask for Trae or John and they will take good care of you!