Overview:
Veloz Homes is a reputable general contractor located in Las Cruces, New Mexico. The company specializes in building custom homes and offers exceptional customer service throughout the building process, showcasing their commitment to client satisfaction.
Services Provided:
– Custom home building
– Customer service and support
– Design and planning assistance
– After-purchase service
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (575) 541-8700
Website: http://velozhomes.com/
Customer Reviews and Sentiment:
Veloz Homes has garnered positive feedback across various platforms:
Google Reviews: 4.6 stars based on 9 reviews.
Positive reviews highlight the company’s professionalism, creative solutions, and excellent after-purchase service. Customers have praised the diligent support received from the team, especially from the owner Jason Lorenz and his representatives.
Examples of positive reviews include:
“The most versatile and helpful company.” – Sutit Jackson
“From start to finish and beyond that, they did a fabulous job building our dream home.” – Francine Schneider
“The attention to detail was second to none.” – Barbara Chichester
However, there is a notable negative sentiment regarding poor communication and service during the initial consultation, with one customer describing their experience as “the worst service we have received.”
Review Summary:
Positive Sentiments: Professionalism, attention to detail, creative support, excellent after-sales service.
Negative Sentiments: Poor communication, lack of follow-up on scheduled appointments.
Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, reflecting a trend of overall satisfaction with services offered.
Total Lead Smart Rating: 7.8/10. This rating reflects strong positive sentiments from most customers, though the negative review regarding communication has slightly impacted the overall score.
Conclusion:
Veloz Homes stands out as a reliable choice for custom home building in Las Cruces, NM, particularly noted for their customer service and attention to detail. Potential clients should remain aware of the mixed reviews concerning initial interactions but can expect quality workmanship and support throughout the home-building process.
Member Since September 2024
Listing Id 660460