J K Home Improvement in Farmington, Michigan 48335

J K Home Improvement

9445 Stonehouse Ct, Farmington, MI 48335

4.2 (5 reviews)

Overview:
J K Home Improvement is a general contracting company based in Farmington, MI. They specialize in home improvement services including roofing, siding installation, gutters, and various other exterior enhancements.

Services Provided:
– Roofing
– Siding
– Gutter installation
– Miscellaneous home improvements

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (248) 489-0869
Website: https://jkhomeimprovement.com/

Customer Reviews and Sentiment:
J K Home Improvement has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback emphasizes high-quality work, reasonable pricing, and efficiency:
“JK Home Improvement completed a high quality roofing and gutter project at a reasonable price.” – Matt Howard
“Everything was completed on time and the house looks 100% better.” – Nicholas Vella
“Best home improvement company on the planet.” – Brian McAllister

Conversely, there is negative feedback regarding customer service and follow-through on issues:
“I will be actively recommending anyone else do the same.” – Brody Davis

Review Summary:
Positive Sentiments: High-quality work, reasonable pricing, and professionalism in service delivery.
Negative Sentiments: Poor customer service, lack of follow-through on complaints, and inadequate problem resolution.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, reflecting a similar trend of varying customer experiences.
Total Lead Smart Rating: 5.0

Conclusion:
J K Home Improvement demonstrates a foundation of skilled workmanship and customer satisfaction in Farmington, MI, particularly noted for their roofing and siding services. However, potential clients should consider the mixed reviews and the significant concerns regarding customer service before making a decision.

Member Since September 2024

Listing Id 639468

Contact Info

9445 Stonehouse Ct, Farmington, MI 48335
(248) 489-0869
Lead Smart Rating :
5.0/10.0

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Listing location

9445 Stonehouse Ct, Farmington, MI 48335

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Reviews

Brody Davis

2 years ago

We bought a house that had recently had a full tear off roof replacement done by J & K. Our home inspector noted that we have a great deal of standing water on the roof of our two car garage and that we should have it looked at ASAP. I reached out to J & K, who confirmed they did indeed work on the roof, however they refused to send anyone out to look at the standing water and insisted that the amount of standing water was normal. After a month of going back and forth attempting to get any roofing professional from J & K to come out and at least take a look at the situation in person my requests went denied, and eventually all emails went unanswered. I will be looking elsewhere for my roof repair needs, and will be actively recommending anyone else do the same. The Images attached show the roof of our two car garage after many days of no rainfall. The garage is constantly covered with water and on the inside of the garage is visible water damage, which I assume is why J & K was called to fix in the first place. they replaced the roofing material but did nothing to treat the problem. Ignorant leadership, poor planning, terrible customer service, and a company that ignores customer complaints. I would never recommend this company.

Matt Howard

3 years ago

JK Home Improvement completed a high quality roofing and gutter project at a reasonable price. Their installation was professionally done in a short time with no issues. Overall, I am extremely satisfied.

Nicholas Vella

3 years ago

Andy and his crew did an amazing job on our house. Everything was completed on time and the house looks 100% better with new siding, trim, and gutters. Couldn’t be happier.

Brian Mcallister

4 years ago

Best home improvement company on the planet. We had them install roofs, siding, storm doors, gutters, windows, garage doors and sliding glass doors for us on three different homes. Well explained quotes, reasonable pricing, friendly and very qualified staff. Best of all was the clean up and superb job. Thank you. Brian McAllister