Affordable Concrete Contracting LLC

Overview:
Affordable Concrete Contracting LLC is a general contractor located in Bay City, MI. The company specializes in various concrete services, including the installation of driveways and stamped patios.

Services Provided:
– Stamped concrete installation
– Driveway construction
– General concrete contracting

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (989) 667-4310
Website: http://www.affordableconcretecontracting.com/

Customer Reviews and Sentiment:
Affordable Concrete Contracting LLC has received a mixed response across review platforms:

Google Reviews: 2.8 stars based on 9 reviews.

Positive feedback from customers highlights the quality of concrete work and the reasonable estimates provided.

Examples of positive reviews include:
“Great people and I will recommend them” – Rick Kuch
“The final product is absolutely beautiful… Highly recommend!” – Jenny Crowl
“They did an excellent job and we would highly recommend them” – Laura Ogar

However, several complaints indicate issues with customer service, specifically the lack of follow-up and unreturned calls, leading to customer dissatisfaction.

Example of negative reviews:
“I would have liked to do better, but customer service is important to me” – Mark Story
“They never returned my call” – Steve Rice

Review Summary:
Positive Sentiments: Quality concrete work, reasonable estimates, and satisfying final products.
Negative Sentiments: Poor customer service, specifically lack of communication and follow-up.

Additional Ratings:
Total Lead Smart Rating: 4.0
This score reflects the overall customer dissatisfaction with communication and unresolved issues, despite some positive feedback regarding the quality of work performed.

Conclusion:
Affordable Concrete Contracting LLC in Bay City, MI offers competitive concrete services, appreciated for their workmanship and project results. However, potential customers should be aware of the ongoing concerns regarding customer service and communication before proceeding with their contracting needs.