Urban Restoration LLC

Overview:
Urban Restoration LLC is a general contracting company located in Indianapolis, IN. The company focuses on providing high-quality construction and restoration services to its clients, ensuring customer satisfaction through its skilled team and reliable project management.

Services Provided:
General contracting, construction services, restoration projects, customer-focused service.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (317) 300-4123
Website: https://www.urbanrestorationllc.com/?utm_source=GMB&utm_medium=Organic&utm_campaign=GMB+Visit

Customer Reviews and Sentiment:
Urban Restoration LLC has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the company’s professionalism, friendly staff, and quality work. Customers particularly enjoyed their collaborative spirit and the overall positive experiences with their services.

Examples of positive reviews include:
“Hands down the best option out there! I’d recommend their services to anyone.” – Maddie Farris
“One of the best experiences I’ve had with a contractor and crew. Friendly, professional, and all around great work.” – Carlos Hood

However, there have been significant complaints regarding communication and project management:
“Owner promised the world and could barely show up for a meeting on time or even the right day.” – John Tetreau

Review Summary:
Positive Sentiments: High-quality workmanship, friendly staff, professional behavior, great customer experience.
Negative Sentiments: Issues with communication, project management, and unresponsiveness after receiving deposits.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, reflecting a similar trend of customer satisfaction with notable issues.
Total Lead Smart Rating: 5.6

Conclusion:
Urban Restoration LLC presents itself as a capable choice for general contracting services in Indianapolis, recognized for its skilled workforce and positive customer interactions. However, prospective clients should be cautious due to mixed reviews and notable communication issues highlighted in some feedback before proceeding with their services.