Overview:
HammerSmith is a general contracting company located in Decatur, GA, renowned for its home renovation services. With over a decade of experience, it specializes in transforming residential spaces, providing customers with high-quality craftsmanship and attentive service.
Services Provided:
– Home renovations
– Kitchen remodels
– Bathroom remodels
– Custom designs
– Project management
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (404) 377-1021
Website: http://www.hammersmith.net/
Customer Reviews and Sentiment:
HammerSmith has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 15 reviews.
Positive feedback emphasizes the company’s excellent communication, attention to detail, and high-quality work. Many customers appreciated the transformations brought to their homes and the professionalism of the staff.
Examples of positive reviews include:
“Each time, only walls were moved to create practical space. Jennifer really listened and was able to make the process fairly seamless.” – Anne O’Brien
“The work is beautiful and high quality. We are grateful and definitely recommend them!” – Christine Roy Yoder
“Our home and our lifestyle flow wonderfully now.” – Andrew Pendley
However, there are complaints regarding the quality of craftsmanship and issues with communication.
Examples of negative reviews include:
“Stay away from these folks; there are better contractors out there.” – Nelda Mays Photography
“I have had to hire Renewal By Andersen to replace Hammersmith products.” – schmoobee
Review Summary:
Positive Sentiments: High-quality craftsmanship, effective communication, excellent design service, professional behavior.
Negative Sentiments: Issues with quality of work, poor communication, and unresolved customer complaints.
Additional Ratings:
BirdEye: 4.1 stars based on 15 reviews, indicative of a similar trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been two complaints in the last three years.
Total Lead Smart Rating: 6.5
Conclusion:
HammerSmith appears to be a reliable choice for home renovation services in Decatur, GA, praised for its quality and professionalism. Nonetheless, potential clients should be cautious of the mixed reviews and past complaints concerning craftsmanship and communication.
Member Since September 2024
Listing Id 632426