S&W KITCHENS Winter Park

Samuel Sloane (Sam)

3 days ago

We at Grothouse have so enjoyed working with S & W Kitchens in Winter Park as a valued partner across the Florida. They have always been forthright, honest and manage client and vendor relationships with integrity. At the showroom in Winter Park, Krista and Chirs have been superstars and their design work is truly outstanding and stunning. We are so thrilled to have them as a valued and long-term partner and look forward to many more years to come. Definitely visit the showroom for inspirations and a visually beautiful experience.

Elizabeth Dennis

2 months ago

Zero communication and the 14 week project exceeded 28 weeks and since we met the 90% completion in their opinion regarding full payment I am extremely anxious they will never finish. The high cost does not equal exceptional customer service; quite the opposite. I would not recommend S&W to my worst enemy. I would have taken the risk with a smaller contractor knowing what I k ow now.

LeeAlan Weddel

6 months ago

Very happy with the project that Jacob designed for us! Everyone that comes over comments on how good our new space looks.

Hetal Bhatia

10 months ago

They ghosted us! Never responded to calls . Came by to check the details of the project and didn’t bother to provide any updates.

Thomas Howley

a year ago

Was in store for 25-30 minutes yesterday with my wife and completely ignored. Within 10 minutes we knew what we wanted, by looking ourselves, and still nothing. He was busy with a couple the entire time that I don’t think purchased. I understand you are with someone, but be professional and let us know what timeframe we are looking at for service. Deciding if it’s even worth it to go back.

Edy Rudnick Pineless

a year ago

I am thrilled with the end result on my completely renovated kitchen and bath. It’s beautiful and exactly what I had hoped for, and dreamed of. I am glad I hired S & W Kitchens and have no regrets. The project took a longer time it would have taken pre-pandemic. There were various challenges due to some supply and mostly societal issues beyond our control. I was patient and polite. Ultimately it turned out to be exactly what I wanted. I am delighted. I give tremendous credit to my job superintendent, Adam Rivera. Adam is trustworthy, dependable, skilled, and a pleasure to work with. Project Manager Justin Crump was invaluable in getting several issues resolved. Justin gets results, in the best possible way. He’s smart and articulate, too. These men both follow through and keep their word. It’s rare to find such individuals in our world. It’s likely more rare to find them when engaging in a home renovation. I used S & W so I could continue to work. They do background checks on their subcontractors. With my job I couldn’t be supervising the contractor and subs from home on a daily basis. There were a few days when big things were happening that I opted to be on site to observe and understand. I am truly thankful for the job well done and the effort put forth on my behalf. Every time I walk in to the newly renovated rooms I am joyful.

Tom Feeney

a year ago

S&W Kitchens is a top flight organization .. Chris D and Courtney did a fabulous job on my design for spare bathroom…really came out fabulous ..Chris my foreman ran the job flawlessly..he just handled everything professionally…and of course they cared for my 4 crazy dogs and kept them safe…Tom F

Peggy Clem

a year ago

PegC Kitchen Remodel Our experience with S & W was 100% positive from beginning to end! Our Kitchen Designer from the Winter Park/Orlando location was Carol T***** and our Superintendent was Davin J*******, both were excellent, very knowledgeable and responsive. Along with Carol, Griffin was very influential in our decision to go with S & W for our kitchen remodel. All would return calls immediately and were readily available as needed. They were responsive if change orders were requested and didn’t try to nickel and dime us. They always followed up to see that the change orders were accomplished. They had a positive attitude, promoted S & W in every way, yet looked out for our best interests in all aspects. We were (are) very happy and satisfied with the completed job S & W Kitchens performed for us. It was done in a timely manner and all workers were very professional, courteous, and knowledgeable. They showed up on time, did their job and moved on to their next appointment. We definitely would use S & W Kitchens again. We appreciate their professionalism!

Lori Sims

a year ago

Went to S&W Kitchens for complete redesign and renovation of two bathrooms at the same time and met professional, talented people who became friends and trusted advisors. Carol Twomey is a creative, insightful and warm designer who gently guided us out of our comfort zone while always respecting our particular taste, and she never stopped pushing the project forward. She and the rest of the crew made sure every stone, tile and piece of hardware was picked, placed and polished to our complete satisfaction. We came to S&W based on their reputation, we stayed because of their dedication.

Steve Elmer

2 years ago

We hired them to remodel two bathrooms and outdoor grill. The did the demo on June 2021. Our designer Sarah K went on maturnity leave right before demo and S and W didn’t have any replacement for her. Materials were order wrong, causing delay after delay. Our first GM Brian P quit after demo. The subs they use are terrible. Installed the wrong tile in the wrong bathroom, installed our tub wrong, painted over wet spackle (had to repaint our bathroom 4 times), hung up towel racks without anchors (fell at first use), didn’t install the show pan right causing leaks and water damage. The second GM Pete C. tried to cover up water damage. After almost a year, our master shower is still gutted. We are having to file a claim with our insurance for repairs and to finish the job. Maybe they use to be good, but this company can’t be trusted to do competent work or even not to damage the customers house.