Master Construction Products

Overview:
Master Construction Products is a general contractor located in St. Augustine, Florida. The company focuses on providing a wide range of construction materials and services to contractors and DIY enthusiasts alike.

Services Provided:
– Construction materials supply
– Specialty block procurement
– Concrete products

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (904) 217-3574
Website: https://www.masterconstructionproducts.com/

Customer Reviews and Sentiment:
Master Construction Products has received a mix of reviews, boasting an overall rating of 4.2 stars based on 20 reviews.

Positive feedback emphasizes prompt and helpful customer service, reasonable pricing, and the quality of products offered.

Examples of positive reviews include:
“Steve McDonough was extremely helpful and quick to respond to an email inquiry.” – David Burke
“Excellent customer service! Brandon went out of his way to ensure we had the materials needed to complete our job.” – Josue Marrero

Conversely, negative feedback highlights issues with rude staff and poor customer interaction.

Negative sentiments are captured in these reviews:
“Rude as it’s gets! Not even good morning.” – Kelvin Santos
“Extremely rude… maybe you shouldn’t have your google listing GENERAL CONTRACTOR if that’s not in fact who you are.” – Jason D

Review Summary:
Positive Sentiments: Helpful staff, quick responses, reasonable pricing, quality materials.
Negative Sentiments: Rude customer service, poor communication, unprofessional behavior.

Additional Ratings:
BirdEye: 4.2 stars based on 20 reviews, showing consistent satisfaction alongside some notable complaints.
Total Lead Smart Rating: 7.2

Conclusion:
Master Construction Products presents a reliable option for construction materials in St. Augustine, noted for its helpful customer service and quality products. However, potential customers should be cautious of the mixed feedback regarding staff behavior and communication issues.