Overview:
Yancey Company, located in Sacramento, CA, is a reputable general contractor and remodeler specializing in various home improvement projects, particularly bathroom renovations. Established in 1939, they have built a solid reputation in the community for their quality workmanship and customer service.
Services Provided:
– Bathroom remodeling
– Kitchen remodeling
– General contracting
– Home renovations
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (916) 776-8962
Website: https://www.yanceycompany.com/
Customer Reviews and Sentiment:
Yancey Company has a mixed overall rating of 4.0 stars based on 72 reviews.
Positive feedback emphasizes the company’s professionalism, quality workmanship, and effective communication throughout the remodeling process. Customers appreciate the attention to detail and the clean-up done by the installation crew.
Examples of positive reviews include:
“Yancey worked with our bathroom dimensions and created a wonderful experience for us… We cannot recommend them highly enough for bathroom remodels.” – Thomas Cadman
“The bathroom is absolutely beautiful! They have a lot of experience with houses like mine.” – Catherine Ellis
“Great work at a reasonable price. Excellent follow up and craftsmanship.” – Nathan Tosta
However, negative reviews highlight significant concerns regarding project delays, communication issues, and inadequate workmanship in some cases.
Examples of negative reviews include:
“I’m writing this review a full year after starting that project… I did not pay top dollar to be a training wheels project for someone’s nephew.” – Thomas May
“Our job is not complete which was started in October of 2023.” – Sarah Stone
Review Summary:
Positive Sentiments: Professionalism, attentive service, high-quality work, responsive communication, and thorough clean-up.
Negative Sentiments: Delayed projects, poor communication, dissatisfaction with workmanship, and unresolved issues.
Additional Ratings:
BirdEye: 4.0 stars based on 72 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints noted regarding delays and workmanship, which impacts overall customer satisfaction.
Total Lead Smart Rating: 6.5
Conclusion:
Yancey Company stands out as a reliable option for remodeling services in Sacramento, particularly noted for their professionalism and experience. However, potential clients should weigh the mixed reviews regarding project management and quality before engaging their services.
Member Since September 2024
Listing Id 693555