Sours Home Improvements Inc. in Waynesboro-VA, Virginia 22980

Sours Home Improvements Inc.

2374 Jefferson Hwy #106, Waynesboro, VA 22980

3.8 (13 reviews)

Overview:
Sours Home Improvements Inc. is a contractor based in Waynesboro, VA, specializing in home improvement services such as door installations, deck replacements, window installations, and bathroom remodeling. The company aims to deliver quality craftsmanship and customer satisfaction.

Services Provided:
– Door installation and replacement
– Window installation
– Deck construction and replacement
– Bathroom remodeling
– Utility shed conversions

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (540) 836-5656

Customer Reviews and Sentiment:
Sours Home Improvements Inc. has a rating of 3.8 stars based on 13 reviews across various platforms.

Positive feedback highlights the company’s professionalism, quality of installation, and clean work environment. Customers appreciate the courteous behavior of the staff and timely completion of projects.

Examples of positive reviews include:
“Sours took a utility shed and turned it into a barn for us. We absolutely love it!” – Paige Eavers-Olson
“Overall I am super happy and will definitely reach out to Sours again for other work.” – Beth Anne Campbell
“Could not have been happier. Would definitely use again.” – Scott Olson

However, there are also complaints regarding communication issues and project delays, with some customers expressing frustration over unresolved problems and difficulty contacting the company.

Examples of negative reviews include:
“I can’t recommend these people you can’t get in touch with them.” – Dolores Beathe
“After 9 months of miscommunication… we still have no door.” – Edward Creamer

Review Summary:
Positive Sentiments: Quality craftsmanship, professional behavior, timely service, and thorough clean-up.
Negative Sentiments: Issues with communication, project delays, and difficulty reaching customer service.

Additional Ratings:
BirdEye: 3.8 stars based on 13 reviews, showing a mix of positive experiences and notable complaints.
Total Lead Smart Rating: 6.2

Conclusion:
Sours Home Improvements Inc. demonstrates a commitment to quality home improvement services in Waynesboro, VA, with many satisfied customers praising their work ethic and professionalism. However, potential clients should consider the mixed reviews, especially regarding communication and project management, before deciding to engage their services.

Member Since September 2024

Listing Id 711531

Contact Info

2374 Jefferson Hwy #106, Waynesboro, VA 22980
(540) 836-5656
Lead Smart Rating :
6.2/10.0

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Listing location

2374 Jefferson Hwy #106, Waynesboro, VA 22980

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Reviews

Paige Eavers-Olson

a month ago

Sours took a utility shed and turned it into a barn for us. We absolutely love it!

Beth Anne Campbell

a year ago

We used Lowes for replacement of three exterior doors on our home and Sours Home Improvements did the measuring and installation. I could not be happier. I wish I knew the name of the guy who did the measurements and was part of the 2-man installation crew. He was super-nice, answered all my questions, and his measurements were spot on. The installation went great. The guys showed up on time, completed within the estimated time, and were so polite (in spite of my 1-year-old Labrador going into wiggle overdrive upon their arrival). The door areas were all spotless when they left, how I love a construction crew that cleans up! Overall I am super happy and will definitely reach out to Sours again for other work.

Dolores Beathe

a year ago

I’m trying to get in touch with these people to come and fix the door that they installed. I really don’t think that the problem is their fault, they may just need to do more work on it. And that’s fine except they call my son‘s number and they leave a message and a number that you cannot get in touch with them through because it goes to voicemail and the voicemail box is full so I can’t recommend these people you can’t get in touch with them.

Elizabeth Boyer

2 years ago

Sours has been nothing but professional with the installation of new windows and a patio door. They have advocated for us when Lowes repeatedly messed up the order, lost the patio door, and sent a broken window. They have been decently quick to respond and expedited the repairs that needed to be made to the original order (all Lowes fault not Sours)

Scott Olson

2 years ago

Used Sours Home Improvements to replace our aging deck. Steve was kind enough to work us into his busy schedule. The work was immaculate. From designing/planning, through demolitin, install and clean up, I could not have been more impressed with Steve and his staff. Professional, courteous, friendly. Responded quickly to our questions. Came in under budget. Could not have been happier. Would definitely use again.

Edward Creamer

2 years ago

Ordered a door installation through Lowes that was using Sours for measurements and installation. After 9 months of miscommunication and passing blame we still have no door and will be cancelling our project. Both Lowes and Sours were totally worthless throughout this ordeal. Look elsewhere.

Songbird Fortney

2 years ago

Nice installer, but door knob lock no longer works. Kinda frustrating.

Susan Andrews

2 years ago

JR Robinson and David Sours installed our exterior door that we got from Lowes. This was a custom install. There was a gap underneath the door as the new door was smaller then the old door. They went the extra mile and came back to install finish work under the steps where our trex deck was. This made a huge difference in the finished product. Thank you JR and David!

Lynn McCrady

3 years ago

Our bathroom remodel was done in a timely professional manner. We will definitely use Sours Home Improvement in the future.