Overview:
PJ Fitzpatrick is a prominent contractor located in Pittsburgh, PA, specializing in roofing, window installation, and home improvement services. With a commitment to quality and customer satisfaction, PJ Fitzpatrick has established a solid reputation in the local community.
Services Provided:
– Roofing Installation and Repair
– Window Replacement
– Home Improvement Services
– Gutter Repair and Installation
– Customer Service
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (866) 928-3299
Website: [www.pjfitz.com](https://www.pjfitz.com/?utm_source=googlemybusiness-PITT&utm_medium=organic&utm_campaign=gmblisting-PITT)
Customer Reviews and Sentiment:
PJ Fitzpatrick has received generally positive feedback from customers, maintaining a rating of 4.8 stars based on 1,037 reviews.
Positive comments highlight the company’s professionalism, timely service, quality workmanship, and clean-up efforts.
Examples of positive reviews include:
“Great people to work with. Very courteous and willing to work with you in a timely manner.” – Tammy Currie
“Christian was very honest with his estimate and did a great job with the repairs on my roof.” – Rebecca Alarcon
“Showed up on time. Completed in a day and did a thorough job cleaning up!” – Ken Weber
However, a notable negative review details extensive delays and poor communication regarding a bathroom remodel, which caused significant frustration for the customer.
Negative sentiment includes:
“PJ Fitzpatrick took advantage of us. This has been a very frustrating time. There was miscommunication throughout the process.” – Rachel Sulkowski
Review Summary:
Positive Sentiments: Professionalism, quality of work, punctuality, thoroughness in cleaning up, friendly staff.
Negative Sentiments: Delays in service, communication issues, and unresolved complaints regarding project follow-up.
Additional Ratings:
BirdEye: 4.8 stars based on 1,037 reviews, indicating a high level of customer satisfaction.
Better Business Bureau (BBB): Noted that the business has a profile but is not accredited; the BBB rating is NR (No Rating). There has been one complaint in the last three years.
Total Lead Smart Rating: 8.5
Conclusion:
PJ Fitzpatrick is a trusted choice for home improvement and roofing services in Pittsburgh, PA. They excel in professionalism and customer service but may have room for improvement in project management and communication. Potential clients should be aware of both the positive feedback and the noted issues in order to make an informed decision.
Member Since September 2024
Listing Id 685366