Mushrush Utility Contracting in New Philadelphia, Ohio 44663

Mushrush Utility Contracting

1427 Oldtown Valley Rd SE, New Philadelphia, OH 44663

2.9 (16 reviews)

Overview:
Mushrush Utility Contracting is a contractor based in New Philadelphia, OH. The company primarily offers utility contracting services, involving outdoor work such as digging and restoration.

Services Provided:
– Utility contracting
– Excavation
– Landscaping restoration

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (330) 364-1213

Customer Reviews and Sentiment:
Mushrush Utility Contracting has received mixed reviews across various platforms:

Google Reviews: 2.9 stars based on 16 reviews.

Positive feedback highlights the company’s responsiveness to issues and good customer service.

Examples of positive reviews include:
“Amazing company would rate 6 stars if possible🤭” – Tim Tim
“Had a small problem after they did some work. They took care of it with only a couple phone calls/texts!” – Tyson Brewer
“This company did some work for the gas company… they come back out and fixed the issue. Thank you.” – Michael Albright

However, there are significant negative sentiments regarding unprofessional behavior, poor communication, and improper cleanup after projects.

Examples of negative reviews include:
“I have nothing good to say about this place. they treated me very wrong.” – Dennis M
“They left it a mess! No restoration of the grass or landscaping…” – WBE Boardman
“They’ve destroyed my yard and have been very rude.” – Brittany Davis

Review Summary:
Positive Sentiments: Responsive customer service, willingness to correct mistakes, and satisfactory completion of work.
Negative Sentiments: Unprofessional behavior, poor communication, damage to property, and inadequate cleanup.

Additional Ratings:
Total Lead Smart Rating: 4.3/10
This rating reflects the mixed nature of customer experiences, characterized by some positive interactions but overshadowed by a considerable number of negative reviews and complaints regarding professionalism.

Conclusion:
Mushrush Utility Contracting appears to struggle with maintaining consistent customer satisfaction due to issues of professionalism and communication. While they have had positive interactions with some customers who noted their responsiveness, potential clients should proceed with caution given the notable negative experiences reported.

Member Since September 2024

Listing Id 676268

Contact Info

1427 Oldtown Valley Rd SE, New Philadelphia, OH 44663
(330) 364-1213
Lead Smart Rating :
4.3/10.0

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Listing location

1427 Oldtown Valley Rd SE, New Philadelphia, OH 44663

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Reviews

Tim Tim

a month ago

Amazing company would rate 6 stars if possible🤭 …

Dennis M

a year ago

I have nothing good to say about this place.they treated me very wrong. They can go to h#ll.

WBE Boardman

2 years ago

This company did some digging around the perimeter of our commercial business property and left it a mess! No restoration of the grass or landscaping, large rocks left in lawn area! It has been several months and nothing has been repaired, very unprofessional.

Justin Ramsey

2 years ago

They have blocked our driveway and parked their vehicles in our yard without permission or so much as a, “do you mind if we….” Just very rude. When my wife got home a tried to park in our carport (that was blocked) she overheard a worker say that they can park wherever they want. There is an empty parking lot not even 20 yards away from where they are ruining my grass. The picture shows the red circle of where they are parking (in my yard) and the green circle of the empty parking lot. It’s ridiculous.

Tyson Brewer

3 years ago

Had a small problem after they did some work. They took care of it with only a couple phone calls/texts !

Michael Albright

3 years ago

This company did some work for the gas company. I had an issue with the them planting the grass seed.After I called,they come back out and fixed the issue. Thank you.

Cheryl Johnson

4 years ago

Had to make five phone calls to find out who was digging up my yard. Never received any notification from Dominion Energy or anyone that work was being done. Dominion denied any work being done by them. Called 811 and they told me the contractor name that was sublet by Dominion and it was for corrosion work. All they had to do was let me know what and why they were doing. I can do anything about the area by the road they are entitled to work on but they have no permission in my yard.

Gerson Luis Rocha

4 years ago

Everything okay

Brittany Davis

5 years ago

Honestly if I could give 0 stars I would. They have blocked me in and out of my driveway everyday for the past 3+ weeks and are rude and slow about letting me by. They’ve destroyed my yard. They have 20 people on the job with only 2 people actually working leaving everyone else yelling and goofing off when I’m trying to relax or do work. The people are louder than their machines. They pound on my door at 7am asking me stupid questions like “just wondering if you’re home.” I have been angered everyday they’ve been here the past couple weeks.

T Robb

9 years ago

Destroyed my daughter’s lawn by parking illegally on her tree lawn to save 10 steps then left without even saying a word!