Overview:
GRB Design is a contractor located in Jeffersontown, KY, specializing in remodeling services, including kitchen and bathroom renovations. They are known for their design assistance and quality craftsmanship, although they have faced mixed feedback regarding pricing and customer service.
Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Design assistance
– Flooring installation
Hours of Operation:
Monday to Friday, 9 AM to 5 PM
Contact Information:
Phone: (502) 491-7588
Website: https://grb-design.co/
Customer Reviews and Sentiment:
GRB Design has received mixed reviews across platforms:
Google Reviews: 3.5 stars based on 13 reviews.
Positive feedback frequently highlights the quality of work and the helpfulness of the staff. Customers have praised the professionalism and timeliness of the workers.
Examples of positive reviews include:
“Beautiful work.” – Rachel Corbett
“Gary and the team are wonderful!” – Sarah Skaggs
“All of the work was top notch… beautiful new bathroom…” – Maureen Ryan
On the other hand, some reviews expressed dissatisfaction, citing issues with pricing and service quality. There are complaints regarding unprofessional behavior and inadequate follow-up on customer concerns.
Examples of negative reviews include:
“I totally regret it!!! Gary Brown is unprofessional and overpriced!” – tavi morris
“Gary is not a trustworthy person… I had leaking gutters, and leaking ceiling as a result.” – Pat Malone
Review Summary:
Positive Sentiments: Quality craftsmanship, friendly staff, design support, good work ethic.
Negative Sentiments: High pricing, unprofessional behavior, issues with communication and follow-up.
Additional Ratings:
Total Lead Smart Rating: 6.8/10
Conclusion:
GRB Design offers a range of remodeling services in Jeffersontown, KY, with many customers appreciating their craftsmanship and design support. However, prospective clients should be aware of the mixed reviews and consider the criticisms regarding pricing and communication before engaging their services.
Member Since September 2024
Listing Id 654807