Professional Mechanical Contractors, Inc.

Overview:
Professional Mechanical Contractors, Inc. is a contractor based in Wichita, KS, specializing in various mechanical services. The company is situated at 4053 Navajo Ln and is recognized for both residential and commercial projects.

Services Provided:
– Air conditioning repair
– Plumbing services
– Mechanical contracting
– Professional service

Hours of Operation:
Monday to Friday, 8 AM to 5 PM

Contact Information:
Phone: (316) 684-1927
Website: http://pmc-ks.com/

Customer Reviews and Sentiment:

Professional Mechanical Contractors, Inc. has garnered mixed reviews across different platforms:

Google Reviews: 3.7 stars based on 9 reviews.

Positive feedback emphasizes the professionalism and helpfulness of the staff. Customers have noted their willingness to assist in urgent situations and the polite nature of the technicians.

Examples of positive reviews include:
“Always professional and extremely considerate.” – Cheri Fuller
“Great people. Awesome service.” – Jean Robinson
“Best services always.” – Rodriguez Plumbing

On the other hand, some negative reviews highlight issues with workmanship and follow-up, indicating dissatisfaction with responses to complaints.

Examples of negative reviews include:
“PMC will try to screw you over!!… very unprofessional.” – Miguel Gardea
“Their ‘work’ caused a leak in our ceiling and caused $2,000 in damage.” – Vicious Creative

Review Summary:
Positive Sentiments: Professionalism, helpfulness, and good service from staff.
Negative Sentiments: Unresolved complaints, issues with workmanship, and lack of communication from management.

Additional Ratings:
BirdEye: 3.7 stars based on 9 reviews, reflecting a consistent trend in customer satisfaction but with notable concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 5.5

Conclusion:
Professional Mechanical Contractors, Inc. offers a range of mechanical services in Wichita, KS, with a reputation for professional customer service. However, mixed reviews regarding workmanship and customer communication suggest potential customers should proceed with caution and ensure clear communication of their needs and expectations.